Department of Management

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Academic counseling: a positive analysis for investigating the role of teacher-student interaction at business schools
(Global Business Review, 2005) Ahmed F. Siddiqi
The study investigates the relationship between cognitive and affective outcomes of the quality of teacher-student interaction at different business schools in Pakistan. As early as 1936, Kurt Lewin recognized that the environment was a determinant of human behaviour and performance. Following Lewin s work, Murray proposed a Needs-Press model in which situational variables found in the environment account for a degree of behavioural variance. Attempts were also made to study situational variables found in the environment that affect the learning process, on the one hand, and students professional performance, on the other. A multistage stratified random sampling plan was used to select a sample from business schools at Lahore, Islamabad, Multan and Karachi. Stratification was done first at the ownership level, where the two strata consist of public and private sector schools. At the second stage, three strata were made according to the students' background, where students coming from English-medium schools, semi-English-medium schools and vernacular-medium schools were placed in three strata. In the third stage, the stratification was done on a gender basis. In the final stage, students were selected using systematic sampling. Such a multi-stage stratification plan permitted us to do an in-depth analysis of the whole process of teacher student interaction. The study identifies the types of interactions that are most likely to enhance students progress in business administration courses. It also identifies the important factors inhibiting or encouraging, teacher-student interaction. Further, it provides suggestions to enhance this interaction process.
Analysis of workplace surveillance in its quest for an ethical stance
(Victoria University, 2007) Saima Ahmed
This article examines the incidence of surveillance in higher learning academic institutions in Pakistan. It gives an overview of surveillance in a workplace and outlines how the latest technology has made the task more convenient for the employers. It further delves into the privacy issues that arise as a consequence of surveillance. A review of related ethical theories of has been undertaken to fathom the justification of surveillance practices in the modern workplace. in the literature review section, a number of studies that explore impact of surveillance have been reviewed. The data has been gathered from sixty employees working in different universities (both public and private sector)covering primarily their ethical stance on surveillance practices used.The study would help in figuring out the typical methods used and their extent of usage in order to establish incidence of surveillance in an academic institution setting. Finally relevant hypothesis are tested with available data to comprehend employees ethical stance on deployment of surveillance , their perception changes (if any) in case of availability of notices on surveillance etc.
Analyzing the assessment methodology of business schools: an empirical investigation
(PTQE, 2006) Amer Hussain
Effective assessment of teaching and learning has become a major issue for higher education all over the world. Effective assessment methodology helps the management universities to upgrade their pedagogy and course curriculum according to the requirement of stakeholders and market competitiveness. Effectiveness in assessment is generated by the mutual agreement of students, faculty and management on applied assessment methods. This research analyses the existing practices and compares it with the perceived approach of students, faculty and management towards assessment methodology in teaching and learning. This paper tries to explore the gap between plasticized and desired assessment methodology. The study develops an estimate of 300 cases, includes 50 faculty, 50 management and 200 students of management universities of Lahore Pakistan. The study collects data through stratified random sampling of six schools including private and public sector on a self-constructed research instrument. Scale is developed with the help of literature, expert opinions, consultation with academicians and students and validated through pilot testing. Various statistical tools are applied using SPSS statistical package and results are developed. The findings of research may help the management of business education institutes to reconsider their applied assessment methodology and design it according to the recommendations of respective stakeholders. The paper also suggests managerial implications and explores future avenues for research
Book review, capitalizing on culture: critical theory for cultural studies
(2012) Rana Zamin Abbas; G. Mujtaba
Not Available
Book review: islami muaashiyaat
(University of Management and Technology, 2011) Rana Zamin Abbas
This valuable and absorbing book brings out facts not generally discussed in the field of economics. It presents complex ideas of Islamic Economics from the Quranic and Hadith perspective in a literary and lucid style. Sometimes novice Urdu reader is digressed, but the author’s scholarly artistic style keeps the reader engaged to the end. Gilani begins with factors of production, capital and Quran, labor and Quran, and world as a system of earning bread and butter, equal rights of men and women in the field of economics and then logically links these with prerequisites by mentioning just two words “guardian scholar” (Hafeez o Aleem). In fact, Prophet Hadhrat Yousaf introduced himself to the Egyptian King saying “I am Hafeez o Aleem, so appoint me as a custodian of your lands.” These two words are hardly found in the vocabulary of economic scholars.
Can HRM affirmed as a system? Applying general systems theory (GST) on human resource management.
(Journal of Management and Research., 2015) Aamir Abbas Chaudhry; Khadijah Saeed Khan; Atif Hassan
General System Theory (GST) has presented some key concepts that Strategic HRM researchers use to link different HR Systems with organizational strategic goals and performance. In order to apply General System Theory’s underpinnings in Strategic HR literature and to establish the point that GST’s key concepts can be used to explore HR systems, it is necessary to first prove that HR as a distinct function of any organization and can be declared as a system. It is possible, if researchers can prove that all or most of the key concepts presented by GST are present in organization’s HR function and thus Systems Theory/Thinking principles can be applied to design and manage HR function. This conceptual paper takes a look at literature and analyzes all related assumptions of general systems theory in the context of HRM and concluded that HRM can be declared as a system.
Challenges for inquiry and knowledge in social construction of reality
(Journal of Social Research & Policy., 2015) Naveda Kitchlew; Khuram Shehzad; Samiullah Bajwa
As ‘social construction’ philosophy has found footings in contemporary field of knowledge and inquiry, scientists interested in exploring social phenomenon tend to develop relevant methods. However, there exists a philosophical critique on the efficacy of inquirers to accurately explore socially constructed realities and consequent creation of knowledge to be attributed as a real scientific knowledge. This paper aims to argue and expound how the philosophical assumptions behind the conception of socially constructed nature of reality are informed by the principles of scientific inquiry and creation of knowledge.
Connecting east and west: a discourse on the synthetic interpretation of culture
(Iqbal Academy, 2008) Ahmad Raza
This paper undertakes a socio-philosophical critique of the concept of culture. It is argued that centrality of the notion of culture owes its theoretical legitimacy to the peculiar cultural and historical developments which took place in the Western Europe connected with French revolution, Enlightenment and Industrial revolution. The modern culture as understood and interpreted in contemporary texts of cultural sciences happens to be the direct philosophical consequence of these intellectual developments. The concept of culture replaced the philosophical primacy of medieval Christian worldview and in turn was established to explain and interpret social reality for the modern Western societies in particular and the rest of the world societies in general. These societies although deeply rooted in religious foundations of culture, nontheless, were influenced and shaped by the Western philosophical discourse through the political and technological forces of colonization and modernization
Corporate social responsibility: future research directions
(Institute of Interdisciplinary Business Research, 2010) Sarwar M. Azhar; Rubeena Tashfeen
This paper presents Corporate Social Responsibility (CSR) within the matrix of other regulatory concepts voluntary or legalistic, such as Corporate Governance, Business Ethics and others that focus on appropriate managerial behavior. It further suggests that this nascent construct, to become a viable operational concept worth pursuing with diligence in a developing country, rather than become a cover up for the negative consequences of capitalist pursuit of profit, must be contextualized. The paper also presents the normative, instrumental and empirical approaches to the subject and suggests that only when we are clear on the approaches should we draw up the research agenda. The paper further suggests that the focal point of any enlightened assessment in the area of CSR in a developing country should be the takeholders. Research is necessary, among other areas to understand where the stakeholders in the form of public opinion and not mass opinion stand on the issues, what the priorities are, what the role of the government should be and who should be finally responsible.
Creating multiple fits between business strategy, knowledge strategy and knowledge transfer activities.
(3rd International Conference on Business Management (ICoBM), UMT, Lahore, Pakistan, 2013) Aly. R Syed; A. Rashid Kausar
Syed, A. R. and A. R. Kausar (2013). "CREATING MULTIPLE FITS BETWEEN BUSINESS STRATEGY, KNOWLEDGE STRATEGY AND KNOWLEDGE TRANSFER ACTIVITIES." Paper presented at 3rd International Conference on Business Management (ICoBM), UMT, Lahore, Pakistan.
Cultural diagnosis: an empirical investigation of cellular industry of Pakistan
(Maxwell Scientific Organization, 2011) Qamar Ali; Manqoosh Ur Rehman
This study describes research in five cellular companies operating in Pakistan, aimed at identifying their current and preferred organizational culture. Using Quinn and Rohrbaugh (1983) competing values framework, the overall cultural profiles and dominant characteristics of the organizations and industry are determined through a personally administered survey employing the Organizational Culture Assessment Instrument (OCAI). The results indicate that hierarchy culture is dominating in cellular industry, whereas the clan is found to be the most preferred cultural archetype in majority of cellular companies. This indicates a misalignment between what employees think is needed and what is perceived to exist.
Culture, cognition and knowledge-based development
(Journal of Knowledge Management, 2006) Ahmad Raza; Abdul Rashid Kausar; Paul, David
Purpose – The purpose of this article is to provide a theoretical critique of the concept of the knowledge-based development. Design/methodology/approach – A cross-disciplinary critique is discussed. Findings – Provides cross-disciplinary analysis and critique of the concept of the knowledge-based development. Originality/value – This paper provides a deeper analysis of the knowledge-based development and proposes a broadening of the current paradigm on the economic development by integrating psychological and anthropological points-of-view.
Customer satisfaction analysis of metro bus service
(2017-04-05) Irfan Rashid, Farooqui
Metro Bus System (MBS) is operative in Lahore, Pakistan for last few months; it is a project that has a heavy financial liability on a developing nation while its justification is based on its claim of meeting the customers’ (passengers) requirement. This thesis aimed to find if MBS meets customer expectations and deliver them satisfaction especially in contrast with the other Public Bus Service (PBS) operating in the city. SERVQUAL was used through survey technique by means of its 22 variables and five constructs to find customers’ expectations about a good bus service and their perception about the actual level of service delivered by both types of bus services. With the help of descriptive statistics and t test, it was found that customers are satisfied with MBS and their level of satisfaction is also higher than PBS since results showed that customers are not satisfied with PBS. The mean value of satisfaction from MBS is 0.44 and for PBS is - 0.16 (dissatisfaction as indicated by negative number), hence an overall advantage of MBS is 0.60; all the differences are statistically significant. The main satisfying factor for MBS are safety, promptness and in time service, while the dissatisfaction was for convenient operating hours and personalized attention. The major contributors of customer dissatisfaction in PBS were delays and lack of promptness. MBS as per survey results is delivering satisfaction to customers and meeting their expectations but it has to maintain the current practices in long run and may focus on increasing its operating hours to further increase the satisfaction. PBS would require improving on delays and promptness of their service if they intend to increase the satisfaction.
Customer satisfaction in telecom industry after Mobile Number Portability
(2011-12) Rafique Ahmed Khuhro; Sarwar M. Azhar; Niaz Ahmed Bhutto; Irshad Hussain Sarki; Imran Arshad Shaikh
Mobile Number Portability was introduced by Pakistan Telecommunication Authority in Pakistan with multibenefits, which was supposed to provide the flexibility and freedom to subscribers. This is an exploratory research in which the satisfaction level of the customers is analyzed and the data is collected from those mobile users who have been from the process of MNP. Variables of the study includes price, call clarity, user friendliness, value added services, support services and customer complaints. The findings can be useful for regulatory authority, mobile operators; for streaming the process to have the loyalty which leads to higher profits and it also can be generalized to the other industry having same tough competition.
Designing MS supply chain management program using quality function deployment
(Management and Human Behaviour, 2013) Kamran Rashid; M.M. Haris Aslam
Course design is an important component in the success of academic programs. The design and execution of the academic programs according to the demand of the industry leads to the success of its graduates in their careers. Current study narrates the process through which academic program for Master of Science in Supply Chain Management (MS-SCM) has been designed by a university in a developing country based on customer demands considering prospective employers as customers. In order to convert customer requirements into the program courses “quality function deployment” (QFD) has been used. The “house of quality” is the tool of QFD that has been used to translate requirements of the prospective employers into the courses to be offered in the program. In order to learn about the voice of customer a small scale survey of the managers from a variety of organizations has been conducted who play a role in the recruitment of new candidates in their respective departments. Based on the demands of the managers, courses with suitable content have been identified that can meet the requirements of the potential employers. This study shows how by using QFD, educational policy makers can customize the academic programs to the requirements of the employers.
Designing out a malignant supply-chain
(2007) Ahmed F. Siddiqi
Management of supply-chains is a pivotal successfactor for any organization in a knowledge-based economy. Efficiency of a typical supply-chain depends on an identically optimal performance of its each and every component, while any comparatively weak component may desolate the whole performance. One way out is intelligent application of already proved-efficient statistical experimental designs. The present article is attempting to treat supplychain management as a system of quantifiable components and then use designed experiments, not only to improve its performance but to guard against the malignant effects of any miscreant component. The article attempts to explain guiding principles involved in planning, executing, and analyzing designed experimentation in the domain of supply-chain management. Some specific statistical plans are also discussed for their comparative merits and demerits in the field of supply-chain management.
Determinants of capital structure across selected manufacturing sectors of Pakistan
(Centre for Promoting Ideas, USA, 2011) Talat Afza; Amer Hussain
The present study examines the industry specific attributes of firms in Automobile, Engineering, and Cable and Electrical Goods Sectors affecting the determinants of capital structure and validates the results with Booth et. al. (2001) and Rajan and Zingales (1995) .The study uses pooled data regression model on the sample of 22 Automobile, 7 Cable and Electrical Goods and 8 Engineering Firms to identify the determinants of capital structure. The debt to total assets ratio is used as a proxy for leverage and the impact of size, profitability, tangibility of assets, cost of debt, taxes, liquidity and non debt tax shield is analyzed on leverage. It is pertinent to report that the study uses liquidity, tax and cost of debt variables which were not used in the earlier studies conducted in Pakistan on industry specific attribute of capital structure and have significant influence on debt financing decisions. The empirical results reflects that firms of these three sectors with good liquidity position and large depreciation allowances use retained earnings, followed by debt financing for growth and smooth operations and equity financing is considered as a last resort. The results supported the Static Tradeoff Theory and Pecking Order Theory.
Determinants of capital structure: a case study of automobile sector of Pakistan
(Interdisciplinary Journal of Contemporary Research in Business, 2011) Talat Afza; Amer Hussain
The present study focuses on the determinants of capital structure of Automobile Sector of Pakistan. The research examines whether the industry specific attributes of Automobile Sector affect the capital structure choice of firms and validates our results with Rajan and Zingales (1995) and Booth et. al. (2001) and provide an explanation for the behavior of firms in choosing debt equity ratio. The study uses pooled data regression model on the sample of 26 firms of Automobile sector of Pakistan and uses liquidity and cost of debt variables which were not used in earlier studies in Pakistan and have significant influence on the debt and equity financing decisions. The results show that the firms which are large in size and having good assets structure should go for debt financing to finance new projects. The results of profitability, taxes and liquidity are statistically significant and are consistent with Static Trade off Theory and Pecking Order Theory.
Epistemic context of strategic decisions: interpreting the grammar of managerial praxis
(The Institute of Business Administrator Karachi - Pakistan, 2010) Ahmad Raza; Hasan Sohaib Murad
This paper makes a theoretical assertion that strategic decisions are deterministic and apriori cognitive programs, internalized by human actors through an epistemic context, generated by culturally contingent conditions. It is argued that, a pervasive worldview reverberates underneath the seemingly calm strategic attitude of the managerial leadership and, consequently shapes the grammar of managerial praxis. The leaders during their strategic engagements choose to decide on the basis of this deeply ingrained language of their respective worldviews, which have grown out of the collective symbolic knowledge of their respective societies. By analyzing three examples one each from society, economy and politics, which have become profoundly interlocked spheres of human societies in the unfolding millennium, we intend to demonstrate the validity of the foregoing assertion.
The existential face of organization: a literature review
(European Journal of Economics, Finance and Administrative Sciences, 2011) Rana Zamin Abbas; Ahmad Raza; Muhammad Ashraf; Naveed Yazdani; Abdur Rahman Malik; Zulfqar Ahmad
The notion of existential meaning has its roots in the literature and insights of existentialist philosophy and existential phenomenology. Many figures – Erasmus, Luther, Rousseau, Newton, Decartes, Vico, Goethe, Emerson, Netizche – cried out for a deep psychological understanding. This study brings together the thoughts of philosophy, thinking of literary figures and business thinkers and presents them in the form of literature review, for highlighting the humanistic and existential context in business organizations.

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