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Item Impact of Emotional Intelligence of Staff on Passenger Retention.(UMT, Lahore, 2024) Momina ArshadIn the airlines of Pakistan, the emotional intelligence of staff have great impact on passenger retention. The dimensions like self-awareness, self-regulation, motivation, empathy and social skills, leads to passenger’s diffident satisfactory levels and thus, impact their retention ratio. This research highlights the mediating effect of the passenger satisfaction on the relationship between EI of staff and passenger retention, in airline industry of Pakistan. The theory of service-profit chain, shows the unique relationship between EI of staff, passenger satisfaction and retention. The data was has been collected from passengers of PIA, AirBlue, AirSial Serene Airs and Flyjinnah, from Allama Iqbal International Airport, Lahore, by using an adapted questionnaire. The sample size consist of 250 passengers, the quantitative research analysis was carried out using the SPSS software, and the hypothesis were tested. The findings shows a direct and positive relationship between emotion intelligence of staff and passenger retention, in Pakistani airlines.Item “Documentary Film on Evolution of Aviation Education in Pakistan”(UMT, Lahore, 2024) Abdul Waheed, Taimoor Awan, Noman Hameed, Ifra Asghar, Irfan Sattar and Ahtisham AfzalThe documentary film is about the evolution of aviation education in institutes of Pakistan. It explains the transformation journey of the aviation education in Pakistan especially in the institutes of Pakistan as how and when they begin and how they are providing the education now. It explains about their road maps and the degrees they are providing. It explains about what courses they are teaching in the specific degree like what they are teaching in undergraduate degrees like Bachelors of Science in Aviation Management and Bachelors of Science in Aircraft Maintenance Engineering Technology and post graduate degree like Masters in Aviation Management. It describes about the challenges and achievements that have shaped this department. The Documentary highlights when Aviation Education starts in institutes of Pakistan and who is the pioneer and the key institutes in this sector, their history about when they started and how they are going and what is the road map they are providing and any key courses they are providing which other institutes are not providing. Through interview with the faculty or representative of institute the film provides stories as how they started, impacts, challenges they face and which initiatives or any training aid they are providing to the students. It sheds lights on how aviation education contributes in aviation sector industry and the impact and future of aviation education. The film provides positive image of the institutes and show students about aviation education and there benefits and what they will achieve by selecting their degrees so to boost the aviation education sector in institutes of PakistanItem Calling, Job or Career:(UMT, Lahore, 2024) Aisha Sabir and Syed Kashir ZaidiThrough the lens of Career Construction Theory (CCT), the mediating role of employee work engagement (EWE) between work orientations (calling, job and career) and employee job satisfaction (EJS) was evaluated. Target population for this was the higher education universities faculty in Punjab and a total of 318 responses were collected using both online and by hand forms. Mediation analysis was performed through partial least square (PLS) method using Smart PLS 4.0. The validity and reliability was established by evaluating cronbach alpha, composite reliability and AVE. Goodness of fit of model was also assessed through SRMR, R2 and Q2 . The obtained results highlighted that there exists a full mediation between career work orientation and job satisfaction. Results for other two hypotheses including the effect of job work orientation on job satisfaction and the effect of career work orientation on job satisfaction via mediation showed partial mediation. The study highlights the fact that how different work orientations effect job satisfaction differently and that job work orientation is negatively related to job satisfaction. The study contributed to exploring work orientation in non-western countries and also added to literature by studying all three work orientations together.Item TO ANALYZE THE IMPACT OF ORGANIZATIONAL CULTURE ON SUSTAINIBILITY.(UMT, Lahore, 2024) Asad Ayyaz, Muhammad Samnan and Kashana SherThis research aims to analyze the relationship between organizational culture and sustainability with the mediating role of organizational leadership in the aviation industry of Pakistan. The impact on organizational environment and its sustainability within the aviation industry of Pakistan. The organizational culture influence the role of implementing the practices for conducting sustainable measure in the aviation industry and it entails the significance of the organizational leadership that act as a mediator uplifting the organizational practices and culture. The organizational culture has a positive contribution toward the organizational sustainability. Factors that include the social, economic and the environment signifies the adaptive changes within the aviation industry and the measures to adapt to acquire the operational efficiency in the aviation industry of Pakistan. The research conducted cover a survey that deal with the finding of the contributions of the organizational culture, organizational leadership role in organization to attain sustainability in aviation industry. The study recognizes the importance and the relationship among them and the finding per the practices guide the organizations in developing strategies that intricate the organizational culture to implement sustainable measures into their business operations, leading to improved organizational outcomes and enhance employee’s and organizational well-being. In conclusion, the research aims to shed the importance and the relationship of the organizational culture, the sustainability and the organizational leadership to strive sustainable environment and to foster a positive work environment in aviation industry of Pakistan.Item FABRICATION AND TESTING OF SMALL SCALE METALLIC CENTRIFUGAL AIR COMPRESSOR(UMT, Lahore, 2024) Muhammad Sameer, Mohammad Bilal Hussain, Rafey Ahmad Khakwani and Mohammad MohyuddinThis project's primary objective is the fabrication and testing of small metallic centrifugal air compressor made out of metal alloy, built-in a micro jet engine using MW 54 Turbo Jet Engine as an inspiration which numerous researchers use as basis of development. Centrifugal impeller, an essential element, was made out of high strength Aluminum 2024 –T4 on a 5-axis milling machine; while the structure used 3D printed PLA, PET-G & ABS as part of this hybrid approach in compressor unit design to allow users to see its performance at different speeds. This thesis represents a final phase of work on a project designed to measure pressure & temperature variations between intake impeller components in a controlled environment. Utilizing sets of sensors and controllers to collect systematic data enabling the creation of comprehensive graphs, providing invaluable insights into performance trends. A DC single-shaft motor replacing traditional combustion chamber in this project. Redesigned intake impellers increased airflow within the chamber and are combined with an adjustable variable nozzle that enables unrestricted rotation of the turbine wheel. A small-scale generator measuring the useful power generated from free rotating turbine wheel. All sensors are positioned within the micro jet engine, which is securely mounted on a test stand. This test stand is equipped with four linear bearings to facilitate force measurements. This thesis includes a complete guide on designing, manufacturing, assembly, electronic wiring and testing of a micro jet engine centrifugal air compressor.Item MONITORING OF PRESSURIZED VESSELS USING STRAIN GAUGE AND DATA ACQUISITION SYSTEM(UMT, Lahore, 2024) Meelad Aslam, Basit Ishtiaq and Sheikh Saif Ali MohsinThis project presents the design and implementation of a real-time health monitoring system for pressurized vessels, based on strain gauges and data gathering. The main objective is to improve industrial settings' safety and dependability by providing early structural failure detection and continuous monitoring, which averts catastrophic mishaps. Using the Arduino Cloud IoT platform, the project makes use of the Arduino Uno R3 microcontroller and the ESP8266 WiFi module to provide cloud-based monitoring and remote data transmission. With this configuration, strain data can be visualized and analyzed in real-time, offering crucial information on the structural integrity of pressurized vessels. The use of BF350 strain gauges and a strain gauge amplifier module guarantees that precise data is collected, analyzed by the Arduino, and wirelessly communicated via the ESP8266. The report's layout leads the reader through the project's evolution while emphasizing how important it is to solve the shortcomings of both conventional and cutting-edge monitoring techniques. While advanced approaches are prohibitively expensive and need specialized knowledge, conventional techniques frequently rely on manual inspections and periodic maintenance, which can miss important flaws. This project provides a workable and scalable solution for industrial applications by utilizing widely accessible and affordable technology. The study, which showcases the system's efficacy in real-time monitoring and its potential to enhance industrial safety and operational efficiency, is divided into parts that address the project's objectives, methodology, results, and discussionItem Implementation of Machine Learning in Aircraft Maintenance(UMT, Lahore, 2024) Muhammad Taha Tahir, Muhammad Hessan Butt and Muhammad NoumanThe study investigates the application of machine learning techniques for detecting surface defects on aircraft metal and composite surfaces. The methodology involved selecting, training, and testing using YOLO V9, on datasets containing both general and aircraft-specific defects. YOLO was chosen for its real-time processing capabilities and high accuracy. The results showed significant improvements in defect detection accuracy and efficiency, with the final model achieving high precision for cracks, scratches, and corrosion. The development of an intuitive user interface further ensures accessibility for maintenance personnel, highlighting the potential of integrating advanced machine learning techniques into aircraft maintenance to improve inspection processes.Item Propeller Testbed for Performance Analysis of Two-Bladed Propellers(UMT, Lahore, 2024) Muhammad Osman Jamil and ,Taha Irfan, and Zoraiz ShabbirThis report provides in-depth literature on creating and designing a propeller testbed apparatus from scratch to measure performance parameters for two-bladed propellers, focusing on static thrust, RPM, and electric power consumption. The apparatus incorporates an LCD that displays real-time static thrust and RPM values as per the change in the potentiometer. The testbed also utilizes an Arduino for real-time data acquisition, the system collects and visualizes RPM and static thrust data through the Arduino Serial Plotter. Addressing the scarcity of accessible testing instruments for brushless motors and propellers, this straightforward setup enables hands-on experimentation. The testbed is intended for integration into engineering and aviation lab courses, providing students with a practical platform to validate theoretical concepts and analyze propeller performance.Item Impact of Social Media on Passengers buying Behavior with the moderating effect of Brand Loyalty(UMT, Lahore, 2024) Huzaifa Asim and Arsalan HaroonThe aim of this study was to investigate the impact of social media on passenger buying behavior, with brand loyalty as a moderating factor, in Pakistan's airline industry. The aviation sector has undergone significant changes due to technological advancements and evolving passenger behavior. Social media and AI have become crucial tools for reshaping promotional strategies and customer engagement. Using a quantitative approach, this research explores how these tools influence passenger decisions and loyalty to specific airlines. It examines how social media information and AI-driven recommendations affect customer choices and highlights the importance of retaining loyal passengers in an increasingly competitive market. Analysis demonstrate that social media significantly impact buying behavior and emphasize that brand loyalty is crucial for passenger retention. Effective use of these tools can enhance customer satisfaction, engagement, and loyalty, providing valuable insights for airlines to improve marketing strategies. The study, based on a sample of 201 passengers who traveled at least five times in a year, offers future research directions, such as exploring other moderating factors, long-term effects, and comparative studies across different industries and countries.Item “IMPACT OF WORK-FAMILY CONFLICT ON EMPLOYEE BEHAVIOUR WITH MEDIATING ROLE OF JOB STRESS”(UMT, Lahore, 2024) Muhammad Hateem and Saad Abu BakerThis report investigates the impact of work-family conflict on employee behavior in the Pakistan airline sector. It explores how job demands, heavy workloads, and irregular working hours have impact and increased stressor environment for an employee as well as employee turnover intention. Thus, current study finds that the significant effect of work-family conflict on an employee turnover-rate with a mediating role of job stress but there is a negative significant impact of organizational loyalty as a moderator on employee turnover intentions. The current article is based on quantitative techniques as well as deductive philosophy which included standardized questionnaires and surveys to collect data from the operating airlines of Pakistan. The mathematical treatments have been ensured that the research data is verified fairly investigated. During the research process the round about 350 number of questionnaires were distributed while the total of 213 respondents fills the survey. The study found the evidence of the relationship of each variable to underpinned that an airline employee job stress will be a mediating player between conflict and employees turnover intention. The negative intentions of an employee will be moderate through the corporation loyalty. All impacts on an employees can be change by trained them to manage their both professional and personal life. To promoting the suitable environment within airlines the mangers/supervisors should take care of their employees and employees should require to focus on those conflicts which can damage the organization working environment and leads to lack of job performance. This research is one of the first which conducted on south Asian aviation industry and operationalized on airline employees of Pakistan to examine further job performance and objectives. Thus, the navigation of this study is ensured that the aviation relevant employees are having the more intentions to quit their current job and replace with another department. The findings of this research aim to provide different ways to improve employee well being and reduce the turnover rate in the Pakistan airline sector.Item Detach to Connect(UMT, Lahore, 2024) Ahmad Yaseen, Fahad Khan, Muhammad Hamad Khalid and Muhammad WazirThis study examines the prospective advantages of commuting for aviation professionals, with an emphasis on its function as a buffer between work and personal life. This innovative method reinterprets commuting, which has been traditionally perceived as a source of tension, as a chance for psychological detachment and recovery. The quantitative research conducted on 201 professionals from aviation related to Pakistani airlines and collection of samples employed at airports and different social media platforms. The main focus of data analysis was indicated as mediation analysis that was conducted by using SPSS and SmartPLS4. The results of the research showed that the comprehensive and careful interaction obtained from family improved the psychological detachment of employ during commute that enhances the ability of work recovery. The findings of this study highlighted the consequences of physiological and psychological recovery at commute contributed as the theoretical and practical involvement in the field. The study recommended that the well-being and efficiency of employees improved if they provided with facilities that involved in psychological detachment during the commuting. However, the study generalizability limited by the flexibility on convenience sampling that suggested to research on personal attributes like flexibility and alternative commuting modes. Altogether the research study highlighted the advantages for aviation professional for commute timing and provided with the facilities to balance the work life and mental health experiencing the practices and policies provided by the organization.Item “IMPACT OF WORK-FAMILY CONFLICT ON EMPLOYEE BEHAVIOUR WITH MEDIATING ROLE OF JOB STRESS”(UMT, Lahore, 2024) Muhammad Hateem and Saad Abu BakerThis report investigates the impact of work-family conflict on employee behavior in the Pakistan airline sector. It explores how job demands, heavy workloads, and irregular working hours have impact and increased stressor environment for an employee as well as employee turnover intention. Thus, current study finds that the significant effect of work-family conflict on an employee turnover-rate with a mediating role of job stress but there is a negative significant impact of organizational loyalty as a moderator on employee turnover intentions. The current article is based on quantitative techniques as well as deductive philosophy which included standardized questionnaires and surveys to collect data from the operating airlines of Pakistan. The mathematical treatments have been ensured that the research data is verified fairly investigated. During the research process the round about 350 number of questionnaires were distributed while the total of 213 respondents fills the survey. The study found the evidence of the relationship of each variable to underpinned that an airline employee job stress will be a mediating player between conflict and employees turnover intention. The negative intentions of an employee will be moderate through the corporation loyalty. All impacts on an employees can be change by trained them to manage their both professional and personal life. To promoting the suitable environment within airlines the mangers/supervisors should take care of their employees and employees should require to focus on those conflicts which can damage the organization working environment and leads to lack of job performance. This research is one of the first which conducted on south Asian aviation industry and operationalized on airline employees of Pakistan to examine further job performance and objectives. Thus, the navigation of this study is ensured that the aviation relevant employees are having the more intentions to quit their current job and replace with another department. The findings of this research aim to provide different ways to improve employee well being and reduce the turnover rate in the Pakistan airline sector.Item Detach to Connect: Using Commute Time as a Buffer between Work and Home(UMT, Lahore, 2024) Ahmad Yaseen, Fahad Khan, Muhammad Hamad Khalid and Muhammad WaziThis study examines the prospective advantages of commuting for aviation professionals, with an emphasis on its function as a buffer between work and personal life. This innovative method reinterprets commuting, which has been traditionally perceived as a source of tension, as a chance for psychological detachment and recovery. The quantitative research conducted on 201 professionals from aviation related to Pakistani airlines and collection of samples employed at airports and different social media platforms. The main focus of data analysis was indicated as mediation analysis that was conducted by using SPSS and SmartPLS4. The results of the research showed that the comprehensive and careful interaction obtained from family improved the psychological detachment of employ during commute that enhances the ability of work recovery. The findings of this study highlighted the consequences of physiological and psychological recovery at commute contributed as the theoretical and practical involvement in the field. The study recommended that the well-being and efficiency of employees improved if they provided with facilities that involved in psychological detachment during the commuting. However, the study generalizability limited by the flexibility on convenience sampling that suggested to research on personal attributes like flexibility and alternative commuting modes. Altogether the research study highlighted the advantages for aviation professional for commute timing and provided with the facilities to balance the work life and mental health experiencing the practices and policies provided by the organization.Item Estimating Sustainable Aviation Fuel from Local Tobacco Seeds(UMT, Lahore, 2024) Momina Shahid and Muhammad WaqarThis paper investigates the potential of Rustica tobacco seeds (Nicotiana Rustica-1) in the production of sustainable aviation fuel (SAF). While tobacco leaves are considered useful in making cigarettes as well as used in various other medicinal products, the tobacco seeds are usually ignored and go wasted. Consequently, the research on tobacco seeds is also scarce in the literature and very limited data is available on its local yield per unit area of the grown tobacco crop. This is despite the fact that tobacco is Pakistan's only crop with a yield above the world average, comparable to the world's developed countries. Therefore, the primary purpose of this field research is to estimate the yield of local tobacco seeds which can then be used to produce SAF. The study reveals that currently, one acre of land in Punjab yielded about 970 kg of tobacco seeds and resultantly produced about 26.5 kg of tobacco seed oil. As a next step in this research project, this tobacco oil will be biochemically converted into sustainable aviation fuel (SAF) to help estimating Pakistan’s true potential of annual SAF production from the tobacco seeds.Item Affecting Innovative Behavior of Front-Line Service Employees(UMT, Lahore, 2024) Naima Ahsan, M Hassan Saad and Tanzeela FatimaWithin the framework of the Self-determination Theory (SDT), this study evaluates the mediating role of employee felt autonomy (EFA) between supervisory monitoring (SM) and employee innovative service behavior (ISB). The model perceives how supervisory monitoring can influence front line employee’s sense of independence in the workplace, which may subsequently impact service delivery. The targeted population for this research was Front line employees at airline check-in counters and ground handling from Lahore airport. Data were collected through a structured questionnaire with a total of 153 responses, which was distributed through online and physical means. For the results, mediation analysis was conducted using Smart partial least square (PLS) and statistical package for social sciences (SPSS). The Cronbach Alpha (>0.7), composite reliability and AVE proved the validity and reliability of the measurements used in this study. Moreover, values of SRMR, R2 and Q2 assessed the good fitness of the model. The study highlights a full mediation as the direct relationship between SM and ISB is insignificant.” However, a significant indirect effect took place, where supervisory monitoring positively influenced employee autonomy, which in turn significantly enhanced innovative service behavior (ISB). The results indicate that a well-managed level of supervisory monitoring, combined with increased employee autonomy, creates a supportive atmosphere that encourages innovative behavior for the employee. The study contributes to the existing literature by highlighting the critical interplay between supervision, autonomy, and innovation in high pressure service environments like the aviation industry.”Item Development of Predictive AI for Flight Delays using Machine Learning(UMT, Lahore, 2024) Malik Adeel Khokhar, Noor-ul-Ain and Laiba ArshadFlight delays pose a significant challenge for the aviation industry, impacting airlines, airports, air traffic controllers, facility managers, and passengers. The development of a highly accurate prediction model is the need of the hour to enable informed decision-making. This paper proposes a model based on flight data attributes and adverse weather conditions, utilizing data mining and supervised machine learning algorithms. Deep machine learning algorithms and neural network models were applied to make accurate predictions. Each model's prediction accuracy and receiver operating characteristic (ROC) curves were compared to evaluate their performance. This model was developed in Pakistan at three major airports, including Islamabad (ISB), Lahore (LHE), and Karachi (KHI). The ultimate objective of the project is to address the significant shortcomings in the region's capability to predict aircraft delays with precision. This study is competitive as previous models cover one airport, but it covers three. For the prediction phase, flight attributes and weather data were input into the model. The trained model will then predict whether a flight will be on time or delayed based on specific groupings. The model achieved a mean absolute error of 23, which means the accuracy rate was remarkable, given the specific key attributes of data and weather. This proposed model aims to boost operational efficiency and passenger satisfaction by further enhancement.Item DEVELOPMENT OF 3D REMAINS & DIORAMA MUSEUM OF THE HISTORICAL WALTON AERODROME, LAHORE, PAKISTAN(UMT, Lahore, 2024) MUHAMMAD IBRAHIM, RAJA MOIZ ASIF, FARHAN ALI ZAHID and NOMAN AHMADOur final project aims to restore the historical significance of the now-demolished Walton Aerodrome by creating a detailed architectural sketch. As part of our aviation studies final year project, we have planned to create a detailed sketch of the old Walton Airport. Our artwork will reflect the historical significance and design of the airport before its demolition. The sketch will be placed in the museum as a historical document and an educational tool. Walton Airport has been transformed into a modern plaza, business centre, and other infrastructure. These changes have greatly altered the region, making it a center of business and social life. Our mission is to preserve the memory of Walton Airport and provide a visual and educational representation of its original structure and significance. Visitors, students, and individuals will gain an understanding of the airport's design, operation, and role in the aviation industry by looking back at history and sketch. Creating this work of art required extensive research, studying the airport's design, and using the advanced skills we learned in our coursework. Everything at the airport has been carefully investigated and recreated to ensure historical accuracy and educational value. The project aims to inspire young people by presenting the important history of the airport. Combining historical and other learning methods, our project pays tribute to Walton Airport, providing students with an effective and practical learning experience, and making a significant contribution to the museum.Item Impact of Passenger-Oriented Innovation on Passenger Equity with the Moderating Effect of Hedonic Motivation(UMT, Lahore, 2024) Fatima Sajjad and Linta RiazThe primary objective of this research is to analyze the effects of customer-centric innovations on passenger equity in the airline industry. In addition, the moderating role of hedonic motivation in this association is what this research aims to examine. In the airlines of Pakistan, the relation between five variables is detected. the impact of customer-oriented innovation on passenger equity among air travelers, focusing on hedonic motivation. It found that these innovations enhance satisfaction, perceived value, and loyalty. Hedonic motivation, which is the enjoyment and pleasure derived from travel, plays a moderating role. The findings suggest that airlines should focus on implementing these innovations to maximize passenger equity and enhance experiences and loyalty. The data was having been collected from passengers of PIA, Air Blue, AirSial, Serene Airs and Fly Jinnah, from Allama Iqbal International Airport, Lahore, by using an adapted questionnaire. The sample size consists of 205 passengers, the quantitative research analysis was carried out using the SPSS software, and the hypothesis were tested. The findings display a direct and positive relationship of hedonic motivation and passenger oriented innovation on passenger equity, in Pakistani airlinesItem A table-topped 3D Scaled-Model of an International Airport showing entire set up of an Integrated Security System under the ICAO Recommendations(UMT, Lahore, 2024) Muhammad Hammad Sohail, Umair Tariq, Taha Ali Khan, Ali Raza Shah, Ahmad Naseem Yaqoob Rana, Hamza Asad, Muhammad Haris Irfan and Muhammad Hamza HassanThis task meant to plan and make a tabletop model of a worldwide air terminal, consolidating current security frameworks that follow ICAO norms. The goal was to foster a practical asset portraying the additional wellbeing measures expected to safeguard common flight from current dangers like psychological oppression, unlawful dealing, and digital assaults. To guarantee high accuracy, the model was developed involving definite drawings in AutoCAD and strong materials like polycarbonate sheets and hardened steel. The model incorporated the terminal structure, segments of the runway, and the security designated spot. The task effectively exhibited security advances, for example, biometrics and Explosives Follow Location, alongside other observation strategies. It likewise gave an astounding growth opportunity to avionics experts, understudies, and different partners. This study stresses the legitimate execution of air terminal security and fills in as a down to earth model to give further experiences and cultivate progressing enhancements in flight security.Item “Develop a 3D training tool showing all sorts of Airside light at an airport for the demonstration and better understanding of the Aviation students.”(UMT, Lahore, 2024) M ABSAR GORAYA, ARYOOK RAFIQUE, ZEESHAN MEHMOOD, ADIL AMJAD, M ADIL SHAHZAD and FAISAL MEHMOODThis is a final year project that involves the creation of this 3D training tool which is said to be used to display several airside lights that are at an airport. The motivating factor is to enhance the understanding of aviation students as they engage in an interactive and realistic simulation of airside lighting systems. The use of the 3D training tool helps to explain the purpose, design, and characteristics of different types of airside lights including Taxiway lights, Approach lights, and Runway edge lights, in the airport environment. This tool aims at improving the quality of education among aviation students by reducing or rather eliminating the gap that exists between the theoretical knowledge acquired by the students and actual practice, hence making the process of learning a more effective and enthusiastic venture. The initiative uses complex 3D modelling strategies to generate realistic models of various airport lighting conditions. By using this tool, students can get a more detailed insight into the tasks that each light type performs in the predictable. Safe and efficient functioning of airport activities as shown by the precise positioning and other operational facets of each light type. The ability to gauge independent changes within the tool, via manipulation of the light settings and observation of the corresponding outcomes, fosters a deep understanding of airside lighting systems. This new way of training aviators in the field is expected to bring a positive change in the standard of training that aviation students undergo in their line of training.