2021

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5 and 4 Star Hotel Occupancy by Airline Crew in Lahore
(UMT, Lahore, 2021) Hassan Nasir ,M. Talha Bilal and Hamza Alam Virk
A THESIS SUBMITTED IN THE PARTIAL FULFILMENT OF THE REQUIREMENT FOR THE DEGREE OF BACHELOR’S IN AVIATION MANAGEMENT
(UMT, Lahore, 2021) Sibt e Hassan and Muhammad Naqash Khan
Allama Iqbal International Airport, the second biggest Airport in our country is facing tremendous issues regarding resources and it has not been able to meet the demands for the last two decades. Regarding this issue, an alternate view to this problem is presented which is constructing an alternate airport that can meet the future and current demands. Main aspects such as crowd handling, providing resources to international airlines to pool in their investments, and better architectural and technological features to ease the flow of operations were kept in sight. And all this was based on one of the best models available now which is the Hamad International Airport in Doha ranking as one of the best Airports as written and printed by the week. This was held as an inspiration for the construction and proposition of this idea of an alternate airport to tackle the ongoing inconsistencies in one of the most important Airports of our country
Air Crashes Proven Due to Human Factor Under “Latent Error
(UMT, Lahore, 2021) Asad Saleem, Muhammad Zain and Muhammad Saljooq Nisar
In aviation industry, all activities revolve around the aircraft to ensure the effective and safe operations. Aviation industry ensure and prioritize the safety of an aircraft. But somehow air crash occurs due to mainly three factors which are technical factor, external factor and human factor. Out of these, human factor or latent error is most crucial cause of accidents because it is almost unnoticeable and often overlooked while finding the cause of accidents. For this issue, HFACS model was proposed which looks into different types of latent errors that may occur in aviation industry. Using this model, accidents occurred in Pakistani, American and Canadian Airlines were analysed and found out what kind of latent error is occurred most and which country’s airline reported more accidents due to latent error. It was found that Canadian Airlines reported more case due to latent error and was found that the latent error is not blamed as the major cause of the accident.
Assessment of the Level of Service at Allama Iqbal International Airport
(UMT, Lahore, 2021) Muhammad Amad Habibullah Swati, Nimra Faisal and Aneeqa Nadeem
The purpose of tliis research project was to gain knowledge on the international departing passengers', perspective of the level of service within Allama Iqbal International Airport (AIIAP). The research included individual airport services as well as an overall level of service (i.e. in general). Feedback was obtained from airport passengers through a questionnaire (online and in-person). This was followed by analysis that was performed to determine the level of service in AIIAP, including the individual services, and the overall level of service. The results discussed showed tliat while the overall level of service was average, more of the individual services fell below the average rating than those above.
Assessment of the Level of Service at Islamabad International Airport
(UMT, Lahore, 2021) Abdul Rehman, Dilawaiz Irshad Ali and Zarar Haider
Purpose: The purpose of this research paper is to assess the level of service (LOS) provided at Islamabad International Airport (IIAP) from the perspective of international departing passengers. Methodology: Quantitative research was carried and the data was collected from primary sources directly from the passengers. Total 195 valid surveys were collected from international departing passengers. The collected data was translated into SPPS software for analysis. The questioner selected for the research was chosen from the previous research (Gonçalves & Caetano, 2017). The selected 23 question items for the research were chosen following the international departing passengers and according to the characteristics of the airport. A survey type of research was conducted using convenient sampling and was descriptive research; Cronbach’s Alpha test was used to verify the reliability of the scale. Findings: The research concluded that most of the passengers were satisfied with all of the services that were received to them while having an international departure from Islamabad International airport. Whereas lighting, terminal crowding, flight Information screen, parking facility, trolley availability, and cleanness were the services that passengers found high satisfaction in comparison to other services such as shopping availability, restaurant availability were the services where passengers had less satisfaction in comparison to other services. Limitations of research and implications: The research will help further researchers to benchmark and will help the airport management to improve the services that lag the satisfaction level of passengers. Moreover, the research can be also conducted on the domestic part of Islamabad international airport, and more indicators can be added to assess the service level at Islamabad International Airport or any other airport of Pakistan
Assessment of the level of service at Multan International airport.
(UMT, Lahore, 2021) Usama Bin Zubair, Wasiq Khalid ans Danish Shaukat
The purpose of this study is to represent a model that shows the standard of services provided at Multan International Airport to departing international passengers. To construct a model, variables were selected according to the characteristics of the Multan airport and the facilitation provided by the airport. Access, security screening, check-in, orientation, comfort, facilities, and the overall experience of the passengers was judged. For this purpose, a questionnaire was developed that recorded the passengers’ experience of these services. The survey was conducted during Covid-19 times, which allowed only a limited amount of passenger data to be gathered. A quantitative research approach was used in the study. The mode of data collection was physical and online. The researchers attained the permission from the airport authorities to enter the airport for this purpose. For online data collection, the participants of the study were sent a link to survey on a request by the researchers to provide them with for their impartial opinion. The result of this survey was analyzed using Statistical Package for The Social Sciences-26, which provided the mean and standard deviation for each dimension begin used. To keep the focus on International Departing passengers the study was conducted outside and inside the international passenger terminal. Passengers who came for their flights were requested to fill the questionnaire. The results obtained from this survey showed that the passengers tend to notice every service they are begin offered. They seemed to be pleased with some of the services, however, there were some weak links in the services that might require a review. Moreover, passengers had mixed views about some services. The overall services offered at the Multan International Airport were satisfactory to the passengers, the Mean value for overall service level turned out to be the highest and closest to the total
Assessment of the Level of Service at Sialkot International Airport:.
(UMT, Lahore, 2021) M. Mubeen Tariq , Mahnoor Tahir and Bisma Ghulam Ali
This study aimed to evaluate Service quality and assessed passenger satisfaction at Sialkot International Airport by exploring twenty-three service quality attributes which were grouped into seven dimensions i.e., Access, Check-in, Security Screening, Airport facilities, Orientation, Airport Comfort, and Services. Airports are the place where the passengers interact with the airport services and the whole impression of the airport and have a major role in the satisfaction of the services. The data collection was done by surveying the airport adopted from the previous study and used a convenience sampling technique which means this study collects data from those respondents who were easily available. The survey was conducted on the Likert scale-based questionnaire from 204 international departing passengers which were used to evaluate the overall service quality of Sialkot International Airport. This research uses a quantitative approach and data were analyzed by using Statistical Package for the Social Sciences (SPSS) software (version 26.0) through which mean, standard deviation, and Cronbach Alpha value were calculated of the different variables of service quality. Findings show that there were some service quality variables from which passengers are fully satisfied such as enplaning curbside, parking facilities, security screening waiting time, security screening thoroughness, signs to airport facilities, flight information screens at the terminal, and availability of baggage trolleys as these were the attributes which were highly rated by the passengers but some of the services such as availability of electrical outlets, internet/wi-fi service, availability of restaurants/eating, availability of shopping facilities, restaurants or quality eating facilities value for money, and shopping facilities value for money were those from which passengers were not fully satisfied. This study describes the gap that how previous researches were only linked with airline-oriented services and researches that occurred on Sialkot International airport was based on its master plan, privatization, or architecture, this study fills the gap by researching how to assess service quality for international departing passenger at Sialkot International Airport.
Barriers to Corporate Social Responsibilities (CSR) application in Pakistan
(UMT, Lahore, 2021) Haider Farooq
The present study enhances our understanding about CSR practices specifically in aviation industry by highlighting barriers to Corporate Social Responsibility (CSR). CSR which is known as corporate social responsibility are the voluntary actions taken by the different huge companies and industries for the well begin of society and environment especially in Aviation industry. The intentions behind these social activities are to generate profit and to satisfy stakeholders and for betterment of the society. But due to lack of interest industries are not giving importance to these voluntary activities. So this research is basically to identify those factors which are the major cause behind why industries are not taking steps to promote environmental and social activities. The research will focus only on the CSR in aviation industry of Pakistan. The concept of the topic was firstly studied from the literature reviews of different researchers. Afterward in order to do the study of Industry Survey was conducted from employees of the airport and airlines. The results showed that there are certain factors like lack of measurement strategic vision during planning sensitivity in routine operations have made industry unfocused from this side. In order to implement CSR practices these barriers should be handle with great care which gives positive outcomes
‘‘Comparison analysis of processing time taken by Emirates and PIA at check in counters, identify the causes/effects and measures to suggest solution for PIA’’
(UMT, Lahore, 2021) Muhammad Ahmer Javed, Muhammad Ibrahim and Talha Fazal
Check-in counter is an important part of airport for the departure of passengers. The check in counters are the main important concern of an airlines for the airport. This study examines the processing time taken by Emirates and PIA airlines at check-in counters at Allama Iqbal International Airport. The main aim of this study is to examine the processing time taken per passenger at check-in counters by both Emirates and PIA and also to identify the causes and effects of PIA and suggest solutions to PIA as well. We compared Emirates and PIA check-in counters facilities at AIIAP with other three International airports as well to identify which measures they are taking to improve their airlines and to get passengers attractive. Moreover, the measurements and solutions that PIA should have to take at their check-in counters are also been discussed. Data is collected from AIIAP departments interviews from Emirates and PIA staffs, published sources, websites, Wikipedia and also from the reports. Passengers are increasing day by day and whereas, airports are already running at optimum capacity and due to this passenger have to deal with different kind of difficulties at check-in counters such as, finding the location of check-in counters and waiting time in the queue. A lot of research is being done to by Emirates and PIA to how to deal in these kind of situations. Due to this a comparative framework is constructed by both the airlines to find out the way in which they will help the passengers and guide them properly at check-in counters. In this research, we have found how to tackle passengers at the check-in counters and provide them good facilities
“Comparison of Water use per passenger at AIIP with Three international Environmental conscious Airports and measures to reduce water use”
(UMT, Lahore, 2021) Abdul Hanan , Syed Aafaq Ali and Amir Manzoor
Water usage is an important part in Airport because water supply in airport meaning water supply in a whole city. The water consumption and sustainable water management strategies are important concern for an airport. This study examines the total capacity of water at Allama Iqbal International Airport. The main aim of this study is to examine the water consumption per passenger at AIIP and its comparison with three International airports. we compared water consumption per passenger of AIIP with the consumption of Kansai International Airport, Copenhagen International Airport, and an Airport in Turkey. Moreover the measurements of reducing high consumption of water for each airport have also been discussed. The data for AIIP is available for 2017 and below which we took into account in our study. Data is collected from AIIP department’s interviews, published sources, websites, Wikipedia, and annual environmental reports. Allama Iqbal International airport sourced its water from two storage tanks which has the capacity to save 5lac gallons refilled after every two days. The whole airport premises use water from these two storage tanks. The airport has implemented various water saving initiatives, such as Water Purification System, to reduce water consumption. To mitigate environmental risks and impacts on soil, water, and local communities; the quality of drinking, ground, and surface water are regularly monitored
Design & Development of a Static-Thrust Test-Bench for Aviation Based Piston Engines
(UMT, Lahore, 2021) Mr. Syed Muhammad Basit Ali, Mr. Usama Saleem and Mr. Irtiza Ali
Internal combustion engines have been pioneers in the aviation industry, use of piston engines for aircraft propulsion, from propeller-driven bi-planes to turbo-prop, commercial and cargo airliners. To provide an adequate amount of thrust piston engine rotates the propeller at a specific rpm, allowing enough mass airflow. Thrust is the only forward-acting force of an aircraft that helps heavier than air bodies to fly. Depending on the mathematical model and variables included in that with correct measurement. Test benches have been a bench-mark in the aerospace industry to analyse the results before a flight, having paramount significance in reliability and safety engineering. Depending on the mathematical model and variables included in that with correct measurement. Calculation of thrust from a piston engine also depends on environmental changes, the diameter of the propeller, and the density of air. The project would be centered on piston engines used in the aviation industry for light aircraft and UAVs. A static thrust test bench involves various units, each performing a designed purpose to monitor and display. Static thrust tests are performed on the ground and safety concerns hold paramount importance. The execution of this study involves research, design, manufacturing, and results based on reverse engineering initiating from virtual design, analytical analysis, and simulations. The final evaluation of results gathered from various methods such as co-relation between conventional mass-spring and digital loadcell. On average we received 17.5kg of thrust (25+ engine run-ups – around 40 hours of engine run) only 10% deviation from analytical calculated thrust – providing 90% accuracy
Design & Manufacturing of Reduction Drive System for Trike Aircraft Engine
(UMT, Lahore, 2021) Hafiz Muhammad Luqman, Muhammad Ahmad and Aziz Arshad
The project focuses on the design of a belt reduction drive system for a chain saw engine that will be utilized for trike general aircraft applications. The proposed design is developed for the engine that is present in the sponsor's company Techno-Crafts. It is altered with necessary alterations to develop it into a general aviation trike aircraft engine. The project is performed in extremely effective manners to address the design and development related concerns regarding the engine conversion, to maximize overall customer satisfaction with the offered work
Development of Business Plan for a Startup Company to Provide Joyride of Seaplane at Attabad Lake Hunza
(UMT, Lahore, 2021) Moawiz Uzair, Hussnain Mir and Minahil Fatima Tariq
This thesis analyzes the business feasibility of Seaplane Joyride. The idea is to provide joyride and aerial view of tourist attractions, to passengers at Attabad Lake. Although there are several companies providing seaplane joyrides in many countries but it’s a totally new concept in Pakistan. Just like any other business, feasibility of seaplane study before the establishment of business is very important. For this purpose, deductive reasoning method is used. Also, a mix of qualitative and quantitative approach is used to analyze the feasibility. The data is collected from both primary and secondary sources. Triangulation is applied along with statistical analysis of field research to find accurate results and discover the feasibility to develop the business for startup company to provide seaplane joyride at Attabad Lake Hunza. The main findings of the research indicate that Seaplane business is feasible at Attabad Lake and tourists are willing to avail such offer, however, the scope of study is relatively narrow for the startup of actual business. This study is mainly focused on the joyride with respect to potential customer’s interest in it. Further study is highly recommended to find the regulatory framework, setup of seaplane base and its impact on current businesses. Although customers are interested to take seaplane joyride, proper marketing strategy needs to be developed to make business profitable.
ENVIRONMENTAL CORPORATE SOCIAL RESPONSIBILITY IN PAKISTAN AVIATION INDUSTRY AND ITS IMPACT ON BRAND IMAGE AND CUSTOMER LOYALTY
(UMT, Lahore, 2021) SANA, WASEEM TAHIR and HAMZA ARSHID
Purpose of Study – The sole purpose of this research thesis is to find and analyze the CSR responsibility of Pakistan aviating industry and how it impacts brand image and customer loyalty among consumers. CSR is an emerging concept in Pakistan and many industries are working on it including Pakistan industries and aviation industry is from one of them. Design - Online survey was being conducted and data was collected from a total 442 respondents. Two questionnaires were made. One for ECSR, because the population for the ECSR were people of a particular aspect, they were the people who were on the position of making policy and implementation in operations, in an organization. Findings - This study was set to find the effect of Environmental Corporate Social Responsibility (ECSR) on Customer Loyalty (CL) and Brand Image (BI). And Brand Image effect on Customer Loyalty. Study found out that the ECSR had no effect whatsoever on the Customer Loyalty and Brand Image, the reliability analysis of the variables showed that the inter-item correlation is un-acceptable. . The Brand Image affected the CL to moderate extent. The effect was moderate. Research Limitations – This research has limitation that due to ongoing Corona-Virus Pandemic, Researcher were unable to physically administer questionnaire and see if the respondent answered carefully reading the questionnaire or not. This lead to the output of this study being poor and data was rendered unreliable. The Variables involved in this stud were not affecting each other much. This was because there were no practically proven thing that will support that the industry is implementing ECSR aspects or in process of implementing. Practical implications – Found out that in Pakistan Aviation Industry if the corporations like Airline and other stake-holder start to practice ECSR that might possibly positively affect CL and BI, rendering the organizations more business. But the indicators were showing poor relations in this regard. Theoretical implication – The study finding offer very valuable addition to the already stack of knowledge and awareness about the existing level of ECSR implementation in the industry. This study will help future researchers to consider and remove the limitations of this study. Key Words – Environmental corporate Social Responsibility in Pakistan, Pakistan Aviation Industry, Customer Loyalty, Brand Image.
Evaluation of pros and cons of Quadcopters (UAVs), suggestions to identify suitable measures to various sectors
(UMT, Lahore, 2021) Mohammad Aitezaz, Rizwan Ali Shah and Fahad Sabir
The development of Quadcopters (UAVs) technology has revolutionized the life of many people and has made businesses to adopt the technology at their earliest with its benefits and advantages it offers. In recent years, Quadcopters (UAVs) have their use for many commercial sectors which previously only had military use. Unmanned aerial vehicles are currently the most discussed in the field of emerging technologies. There will be unanticipated changes industries and businesses after switching to the use of drones and Quadcopters (UAVs) technologies. It likely to expand very much in the low-level airspace for the applications of filming, small deliveries and also for the military use. However, this technology has raised many questions related to safety, security and the major concern of intruding privacy of people. There are many incidents happened due to drone’s technology which triggered the attention of people towards the proper use of the drones. Also, opened up new field for researchers. This research presents the pros and cons of the (UAVs) in particular the Quadcopters, their use for three sectors i.e., Agriculture, filming and for surveillance & monitoring. Also, explaining advantage of this technology and its vital role in the development and advancement for the sectors already using them. New methods are being introduced and suggested by many researchers and technologists to tackle the situation raised due to this technology. In this research we will be reviewing many areas in which we analyze their potential benefits to the individual or business use, and also the challenges this technology face. We will be discussing how well aware users are with the right operations of Quadcopters, its effectiveness with regards to various factors and analyzing the results we obtain from our research
Factors that affect the International Tourists’ Decision to travel to Pakistan
(UMT, Lahore, 2021) Syed Muhammad Ali Naqvi, Muhammad Farooq and Minahil Ali
The purpose of this study is to contribute to Pakistan tourism by investigating the decision making of international tourist to travel to Pakistan with respect to various factors. This is a quantitative study; data was collected from 80 people using close – ended questionnaire developed on Likert scale. Data was analyzed using descriptive statistics, hypothesis was tested using T – Test and ANOVA, correlations were identified using Pearson Correlation Test. The aim of this study is to identify the factors that affect the international tourists’ decision to travel to Pakistan to improve those factors and increase the number of tourists in Pakistan.
IMPACT OF ALLAMA IQBAL INTERNATIONAL AIRPORT PRIMARY RUNWAY 36R/18L CLOSURE ON THE FINANCIAL AND OPERATIONAL EFFICIENCY OF PAKISTANI AIRLINES
(UMT, Lahore, 2021) Muhammad Shakaib Ali Choudhary, Ammar Younas and Areeb Mustafa
The main purpose of this study is to evaluate the operational efficiency and financial efficiency effected by the primary runway closure 36R/18L of Allama Iqbal International Airport. The study has been conducted on an independent variable that impacted the operational and financial efficiency of Pakistani airlines. This study includes one independent variable that is Runway Closure. On the other hand, there are two dependent variables that are Operational Efficiency and Financial in Pakistani Airlines which has been measured and expressed with the help of independent variable named as Runway Closure. Three variables have been taken for this study. Twenty-five research articles have been studied and analyzed thoroughly while conducting this research. This study analyzed the association between the dependent and independent variables. A number of tests were run for analysis purpose that includes descriptive statistics, factor analysis, KMO test, ANOVAs test, reliability test and regression analysis. This study concluded that operational efficiency and financial efficiency of Pakistani Airlines does have relationship with Runway Closure and further on we have performed this research with help of an article named as Exploration and Exploration in Organizational Learning and our Base Article for this research is A Method of Estimating the Cost of Unexpected Runway Closure Due to Accidents and Incidents.
IMPACT OF GOVERNMENT POLICIES ON AIRLINE OPERATING EFFICIENCY
(UMT, Lahore, 2021) WAQAS SHAHID, ASAD SHABBIR and SYED MUMAEZA BATOOL
This paper investigates the issues of characterizing, understanding, and improving operational efficiency of airline industry based on government policies. In this regard, the primary data were collected from top managers, middle managers and first line managers by providing them questionnaire scale. We conducted the quantitative study by deploying validity, reliability, and correlation and regression analysis to investigate the impact of government policies on airlines operating efficiency. We found significant impact and positive correlation between government policies and operating efficiencies, if well implemented, applicable, effective, efficient, outcome and feedback oriented. Therefore, aviation authorities must implement the government policies to improve the operational efficiency. Further, the limitations with future recommendations are also provided in discussion section
IMPACT OF GREEN IMAGE ON CUSTOMER ATTITUDE, DESIRE, AND BEHAVIOR
(UMT, Lahore, 2021) Zain Chaudhary, Hamza Shahbaz and Abdullah Arif
With the passage of time, people becoming more concern about environment protection and the negative effect of certain business activities on environment and aviation industry is from one of them which is continuously impacting the environment globally. This research topic has not paid much attention in the aviation sector of Pakistan hence, this indicates the importance of the chosen topic. Green image of airline has become an essential aspect to attract the customers by developing brand awareness and implementing green activities in aviation operations. This study identify and explains the results of the impact of green image (GI) on customer desire (CD), customer attitude (CA), and customer behavior (CB). This research has been carried out by collecting data through online survey by distributing questionnaires to the airline customers to analyze their concerns about green image airline and how they behave towards this concept. The results has shown that that customers are affected by green image of the airlines. In addition, it has been analyzed in this research that private airlines tend to be more concern towards green image (GI) then public airlines. There are certain limitations has been found while conducting this research. Main and first limitation is the lockdown due to Cvoid-19 which has greatly affected this study. Because of the safety measure and lockdown issue, data collection for this research has been done though online medium which cannot be considered entirely accurate because we were not present at the time when the respondents were responding to the questionnaires.
IMPACT OF LEASING OF AIRCRAFT ON AIRLINE FINANCIAL POSITION (PIA)
(UMT, Lahore, 2021) ABDUL REHMAN KHAN, NABEEL SAMUEL, WAJID ALI
The purpose of the study is to find the impact of leasing on the airline. Through the research this type of business strategy is explored through which private sector can participate with less initial amount. Usually, airline business is meant to be very expensive but in this case of taking aircraft on leasing can lighten up the huge financial burden on the airline and it allows them to operate aircraft with low investment. During this research quantitative research approach is used in which data is collected from financial reports and data type was used in this research is secondary data. The type of the case study design in which data is taken that has been pre-used and given on web sites

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