2024

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Now showing 1 - 11 of 11
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    The Hidden Costs of Abusive Supervision
    (UMT, Lahore, 2024-01-19) Rushda Tariq
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    Resilience Amidst Uncertainty
    (UMT, Lahore, 2024-04-19) Wajiha Ahmed
    Employee resilience is a critical factor in organisational success, yet its relationship with workplace uncertainty remains underexplored. This study investigates the impact of uncertainty on employee resilience with the mediating role of employee control and psychological distress and the moderating role of supervisor support; drawing upon the Conservation of Resources (COR) theory. With a focus on the ride-hailing sector, data was gathered from 268 participants through self-reported measures with temporal separation. The findings showed that uncertainty significantly decreased employee resilience; yet, the presence of psychological distress and employee control reduced this effect, showcasing a fully mediating and complementary relationship. Interestingly, the relationship between uncertainty and resilience was not significantly moderated by supervisor support, indicating that other forms of support might be better suited under these circumstances
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    FROM UNMET EXPECTATIONS TO QUITE QUITTING
    (UMT, Lahore, 2024-08-02) Kiran Javed
    This study investigates the presence of boreout and quiet quitting behaviours among employees in the Pakistani banking sector, specifically focusing on private banks in Lahore. Leveraging the Conservation of Resources (COR) theory, the study examines the relationship between unmet employee expectations and quiet quitting, with boreout as a mediating factor. Data was quantitatively collected from 40 branches of the top five banks in Lahore using a closed-ended questionnaire. A time-lagged design was followed to eliminate bias. The findings reveal that boreout significantly mediates the relationship between unmet expectations and quiet quitting. Furthermore, career plateau moderates this relationship, weakening the link between boreout and quiet quitting and indicating that employees experiencing both boreout and career plateau simultaneously are likelier to leave their jobs than engage in quiet quitting. This study contributes to the literature on boreout and quiet quitting and extends the theoretical boundaries of COR theory. It also provides managerial insights for reducing boreout and mitigating unfavourable behaviours such as quiet quitting, which have significant costs for organizations.
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    THE RELATIONSHIP BETWEEN S.A.F.E.R LEADERSHIP AND EMPLOYEES’ AVIATION SAFETY PERFORMANCE
    (UMT, Lahore, 2024-08-22) TASEER ABBAS
    Currently, the global aviation industry is dealing with growing safety problems due to the rapidly growing and widespread operations and maintenance, which has sparked global concern for enhanced aviation safety. International associations such as ICAO (International Civil Aviation Organization) have set a target through GASP (Global Aviation Safety Plan) to reduce the number of fatal accidents in the global aviation industry to zero by year 2030. Safety performance at individual and organizational levels becomes immensely important to achieve this goal and to meet the global aviation safety concern. Moreover, Pakistan's aviation industry is faced with imminent challenges for improving the organizational and employees‘ safety performance because of the nature of the developing country. Leadership and organizational interventions are vital in this regard due to the very nature of high reliability organizations. This research has investigated the role of a recently developed and intensified phenomenon of bedtime procrastination and its influence on the safety performance of aviation employees. For hypotheses testing, data was collected through an online survey in two waves from the aviation industry of Pakistan. Findings of this inter-disciplinary research have proposed intervention strategies such as S.A.F.E.R leadership and configuration of Ethics-oriented HR practices to combat the menace of bedtime procrastination and, thus, improve employees' safety performance through a proactive approach. This research has suggested vital measures for policy makers, aviation professionals, and scholars.
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    UNPACKING WORKPLACE DYNAMICS
    (UMT, Lahore, 2024-09-18) Zakra Ahmad
    The workplace environment is significant and plays a vital role in the progress of any organization. That’s make important to identify factors that affect the workplace harmony. This research explores the workplace dynamics and investigate the factors affecting insubordination under the lens of social overload, employees’ mental health, perceived work overload and the exploitative leadership. The first main purpose of this research is to examine the effects of social overload on insubordination. The second objective is to investigate the impact of social overload on insubordination through the sequential mediation of employees’ mental health and perceived work overload. The third objective is to assess the moderation of exploitative leadership on the relationship between perceived work overload and insubordination at the workplace. The affect theory, which examines emotions in-depth, supports our research. This is a quantitative study following a positivist philosophy approach, making it objective in nature. A convenience sampling method was used to collect data from employees working in the telecom sector in Lahore, Punjab. It is a time-lag study with 550 questionnaires distributed at the first point in time and 309 distributed at the second point, from which 250 were fully completed and used for analysis. Data were analyzed through PLS-PM and SEMINR using R Studio, a statistical package. Various statistical techniques were used, including demographic analysis, Model Goodness Fit Indexes, factor loading and reliability analysis, composite reliability analysis, correlation and descriptive analysis, Fornell and Larcker criterion, Heterotrait-Monotrait Analysis, and direct, indirect, sequential, and interaction term analysis. Twelve hypotheses were proposed and statistically accepted. The results indicate that employees’ mental health is disturbed by extensive social media use, leading to perceived work overload and ultimately causing insubordination at the workplace. Additionally, this relationship is amplified in the presence of exploitative leadership. This research contributes theoretically to the body of knowledge and provides practical guidance for management to control factors contributing to insubordination while making policies. The research also has limitations, such as the sampling technique, focus on one sector, and data collected from a specific cultural region. Future research should test this model in other sectors with different sampling techniques and larger sample sizes, and consider incorporating additional variables such as psychological capital, hope and resilience, organizational support, transformational leadership, and paradoxical leadership
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    Improving Safety Performance Through S.A.F.E.R Leadership & Mindful Safety Practices In The Aviation Industry
    (UMT, Lahore, 2024-09-22) Rao Muhammad Tauseef
    In recent years, several high-profile accidents/ incidents involving commercial airlines have led to increased public scrutiny and calls for increased safety measures. To address these concerns, governing bodies such as ICAO (International Civil Aviation Organization), IATA (International Air Transport Association), Federal Aviation Administration (FAA), and the European Aviation Safety Agency (EASA) have executed stricter regulations and safety standards to minimize the fatal accidents in the aviation industry. Safety is a top priority in the aviation industry, and individuals and organizations must play a role in ensuring a safe environment. In developing countries like Pakistan, limited resources can pose a challenge; however, allocating resources effectively and prioritizing safety to meet global aviation safety standards is important. Leadership is a key factor in determining whether an organization succeeds or fails, as it is crucial to recognize the significance of how leaders guide and motivate employees in their pursuit of organizational objectives. This study examines the influence of S.A.F.E.R leadership on the safety performance of employees. Moreover, when employees engage consistently in safety-aware practices and maintain a higher levels of mindfulness regarding safety, there is a notable improvement in safety performance. Furthermore, the purpose of the research is to explore the moderating effect of employees’ Non-technical skills to enhance employees’ safety performance. HRO (high-reliability organization) theory has been employed in this study to provide the theoretical underpinning of the constructs. Data from Pakistan's aviation sector will be collected in two waves via an online survey to test the hypotheses. Data about S.A.F.E.R. leadership, mindful safety practices, organizational safety climate, & Non-technical skills were collected during the 1st wave. In the 2nd wave, which was conducted after three weeks, data for safety performance was collected. In the end, data was analyzed through SPSS for theoretical and practical ix implications. The findings highlight the need for aviation sector organizations to train and encourage their leaders to adopt S.A.F.E.R. leadership practices as a strategy for improving safety outcomes. The interventions aimed at enhancing Mindful Safety Practices can lead to a dual benefit of direct improvement in Safety Performance and an enhanced Safety Climate, further contributing to safety outcomes. Non-Technical Skills, such as teamwork, communication, problem-solving, and situational awareness, are vital in the high-stakes environment of aviation. While Non Technical Skills do indeed moderate the relationship, they do so in a differential manner: enhancing the positive effect of Organizational Safety Climate on Safety Performance at lower levels of Non-Technical Skills, but diminishing or even reversing this effect at higher levels of Non-Technical Skills
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    Knowledge-based empowering interaction and Employee Resilience
    (UMT, Lahore, 2024-09-25) Samana Batool
    In an era where adaptability is key, the strength of an organization lies not just in its strategies, but in its people. Knowledge-based empowering interaction are the new cornerstone of resilience, shaping employees who can thrive amid change. What is largely missing in the prior studies is the importance of Knowledge interaction, the impact of entrepreneurial leadership in building readiness to change and resilience of employees. Drawing on KBEI and RTC theoretical framework, this study proposed five hypotheses to analyze the relationship between knowledge based empowering interaction, entrepreneurial leadership, readiness to change, and employee resilience. This study empirically tests the relationship among the stated variables. Utilizing an administrative survey questionnaire, data has been collected from employees across top-level, mid level, and lower-level management of service sector of Pakistan comprising 250 respondents. Collected data is analyzed by using the latest version of the statistical tool SPSS, Sobel Test and Process Macros by Hayes. The results of the study provide insights how knowledge interaction enhances resilience of employee, while also highlighting the mediating role of readiness to change as a technique through which knowledge interaction influences employee resilience. The study outcomes also offer several practical and theoretical implications for the service sector of Lahore region, by using which companies not only can achieve their business goals effectively but may also provide a better work environment for employees
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    EXAMINING THE IMPACT OF COLLABORATIVE HUMAN RESOURCE MANAGEMENT ON OPEN INNOVATION PERFORMANCE
    (UMT, Lahore, 2024-10-18) Abida Naheed
    The main purpose of this research is to maximize team cohesion by Human Resource Management to achieve open innovation in private textile mills in Pakistan. To achieve this purpose, the author has examined the role of collaborative HRM (CHRM) and servant leadership (SL) in this process. Moreover, this study took a quantitative methodological approach to achieve this aim. The researcher has collected the data from 160 employees working at a managerial level in private textile mills, in Lahore, Punjab, Pakistan. The questionnaire is used as a data collection instrument. This study is original and the first attempt by the researcher to examine the role of collaborative HRM and servant leadership to enhance team cohesion to foster open innovation, which is a very critical thing for the textile industry.
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    Impact of Strategic Orientation on Organizational Effectiveness
    (UMT, Lahore, 2024-11-06) Amna Salman
    In today’s dynamic business environment, organizations face ongoing challenges that require strategic foresight to enhance organizational effectiveness. Strategic orientation, a critical organizational attribute encompassing the guiding principles that influence decision-making and long-term planning, plays a pivotal role in an organization’s ability to adapt, innovate, and achieve sustainable success, Lumpkin & Dess, 2021. This paper examines how impacts Oorganizational effectiveness and investigates employee resilience as a mediating variable, alongside psychological empowerment as a moderating variable. Employee resilience is defined as the capacity to adapt and bounce back from challenges is increasingly recognized as an essential factor in navigating organizational change and ambiguity, Shin et al., 2021. Resilient employees are better equipped to handle the demands of a strategically oriented organization, thereby improving overall effectiveness, King et al., 2020. By positioning Employee resilience as a mediator, this study highlights the pathway through which Sstrategic Orientation influences Oorganizational Eeffectiveness, suggesting that a strategic orientation fosters resilience by encouraging adaptability, which in turn enhances organizational effectiveness Lengnick et al., 2021. Furthermore, psychological empowerment—characterized by employees’ perception of autonomy, meaning, competence, and impact—moderates the relationship between strategic orientation and employee resilience, Thomas & Velthouse, 2020. Empowered employees are likely to experience higher resilience, as empowerment bolsters self-efficacy and commitment to organizational goals Seibert et al., 2011. Thus, when organizations strategically orient themselves, empowered employees demonstrate greater resilience, amplifying the positive effects on organizational effectiveness, Maynard et al., 2021.
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    EMPOWERING LEADERSHIP AND CREATIVE EMPLOYEE BEHAVIORS
    (UMT, Lahore, 2024-12-20) Simmrah Kamal
    The purpose of this Thesis is to Evaluating the effect of empoThe studyring leadership on creative behavior. A study of mediating effect needs for competence, need for autonomy and need of relatedness. The apparel industry is the main unit of analysis throughout the investigation of these variables. Our research is quantitative and also adopts a deductive approach. The study use a convenient sampling method for collecting the data. The survey suggests that The studybsite information, organization, and structure quality unequivocally impact online rash buying conduct. Thusly, The study add to the online rash purchase composing by examining the effect of two components of effect comprehensively: instructive impact and social poThe studyr. The study use PLS-SEM and SPSS to examine the findings of available data which is useable for testing hypothesis as The studyll. This paper has, the disclosures of this investigation have vast consequences for business trailblazers and business visionaries, both existing and emerging, who ought to engage progression among their delegates to support the turn of events and reality of their relationship eventually. Above all, the disclosures of this study are especially helpful in distinctive which work business trailblazers and financial specialists play in creating and coordinating headway inside their relationship, as The studyll as spreading out the best environment for improvement inside those affiliations. This study has different speculative responsibilities considering the disclosures presented in the ongoing audit.
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    Identifying the Predictors of Ethical Voice Behavior among Hospitality Industry Employees
    (UMT, Lahore, 2024-12-21) Ehtisham Amir
    With increasing negative behaviors at the workplace, it becomes necessary to promote voice behaviors among the employees so they can raise their voices against negative things at the workplace and provide suggestions for improvement. It cannot be accomplished without having a promotive environment and a supportive leadership approach. This study examined the role of authentic leadership in fostering ethical voice behavior of employees. It further investigated the mediating effect of moral resilience in the relationship between authentic leadership and voice behaviors. The study examined the moderating role of an ethics-centered HR system on the relationship between authentic leadership and moral resilience. 201 questionnaires were used for data analysis. Both SPSS and Smart PLS was used for data analysis. Importantly, the data analysis revealed that authentic leadership positively influences the moral resilience in a significant manner. And, moral resilience significantly influences the ethical voice behavior. Results also revealed that the moral resilience significantly mediates the relationship between authentic leadership and ethical voice behavior. However, the study did not put forward the ethics-centered HR system as a moderator between moral resilience and authentic leadership.