MGT

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    A comparative study of pashto and english linguistic taboos
    (UMT Lahore, 2009) Muhammad Kamal Khan
    The present thesis is a comparative study of an ethno-linguistic phenomenon known as 'taboo' in Pashto and English cultures. It is a custom which consists in avoiding mentioning certain words and expressions which is a common practice in more than one society of the world. The stuify has analyzed the nature ofthe approach ofPashto speakers towards some of the well known taboo-words and expressions and has also compared them with English speakers. It is based on data collected through questionnaires, interviews and personal observations. The findings of qualitative data collected through interviews and observations from Pashto speakers were used in support of the quantitative data. Quantitative data were analyzed through the application of statistical software-SPSS. The t-tests revealed that Pashto language is more prone to linguistic taboos than English. Less or no difference was found on the basis of area (rural/urban) in the approach of people of both cultures. Further exploration of the data reveals that almost similar to English, female speakers of Pashto observe their linguistic taboos more strictly than male speakers. The data also shows that the observance of taboos is higher in older age-group than the younger one in Pashto. Due to many reasons the younger generation is less terrified by the linguistic taboos. The present study also confirms the ideas of the previous researchers that these taboos are mostly violated in extreme anger as when one is highly emotional and out of control. On the basis of the pedagogical implications of the study, a dictionary of taboo words in Pashto is recommended.
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    A Comparative Study of Service Quality and Student Satisfaction of Public and Private sector Business Schools of Lahore
    (UMT.Lahore, 2016) ASAD MOHI-UD-DIN
    Major intention of this research thesis was to study the influence of service quality on satisfaction of students in business schools of Lahore, Pakistan. Second aim of this research was to check the difference between satisfaction level of students among public sector university student and private universities students. To fulfill these objectives this research use quantitative research strategy, in which data was collected through self-administrative questionnaire. After going through the cleaning process, data was analyzed by using statistical techniques, i.e. regression, mean comparison, etc. Research model was found significant as the significance value is lesser than .05 and it has ability to predict the students satisfaction. R2 is 0.51 which shows that 51 % of the variation in student satisfaction is being explained by this model. Academic and non-academic aspects of service quality in higher education were identified as important quality indicators. Academic aspects like teacher’s expertise and their interest in their subject also influence the satisfaction of student. Interestingly the results of this research are bit clashing with the theoretical perspective. Non academic aspect of the service quality got the lowest score, which means students are least concerned with the administrative staff’s support. Access to resource persona and the resources got the highest score. Non-Academic Aspect of service quality got the lowest score that is .476 it indicates that students are least concerned with administrative staff support. Followed by the academic aspect of the service quality that have positive relationship student satisfaction and it is explaining almost 94%. That show students are concerned with what they are being taught in classes.
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    A study of Most Important Determinant of Job Performance
    (UMT.Lahore, 2013-02) Zeeshan Hassan
    Job Performance is a widely spread phenomenon in organizational context. There are many studies that have conducted on measuring job performance that widening the literature circle of human resource management. This study mainly focused on exploration of supervisor’s perceived job performance in the field of construction. There are mainly 19 different supervisor’s skills found from literature those have impact on perceived job performance. Current study primarily seeks the most relevant job skills of construction supervisor among the literature skills. For this purpose interview of construction managers conducted who are working under Pakistan Engineering Council registered companies. A pilot study was conducted to establish internal consistency of the tailor made questionnaire. Population for the current study was construction supervisors working under Pakistan Engineering Council construction companies. Questionnaires were sent to 300 supervisors in 40 different construction organizations and after scrutiny data received from 25 organizations was found correct. According to theoretical model designed for this particular study 19 literature job skills was condensed through interview into 9 job skills of construction supervisors. Factor analysis as statistical technique used for finding out the important factors. The results obtained show that communication skill among team member is most important skill for construction supervisor. Whereas decision making skill remain important at second, creativity and political skills are important for construction supervisor at number three and four respectively. It is found that there are other ways of measuring job performance i.e. role based job performance which is one of the main limitation of the study. It is recommended to perform the same study on role based job performance to highlight the most important job role of construction supervisors.
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    A study of relationship between Knowledge Management Enablers, Process and Organization Performance
    (UMT, Lahore, 2012) Ahmer Naveed
    The concept of knowledge management hasbeenthe buzzwordfromlast two decades in the academic literature. Manyleading practitioners and researchers have written about the enabling factors and processes of Knowledge management. There is need to understand in such a dynamic business environmentthe relationship between knowledge management enablers, processes and their effect on organizational performance. In this thesis relationship between knowledge management enablers, processes and organizational performance is investigated in the context of banking sector in Pakistan. Because due to difference in conditions such as demographics, the effects of relationship of different components of knowledge management may be altered and might not be as significant as it is encountered in some other parts of the world. Knowledge management enablers are the spirit of Knowledge management. Knowledge management enablers are the persuading factors or mechanism through which knowledge foster inside the company. While knowledge processes are meant for assembling, sharing and extending of knowledge within the company. It was found that culture of learning; trust and formalized structure have a significance relation with knowledge process. Similarly it was also found that externalization; combination and internalization conversion modes of knowledge process have significant relation with organization creativity. However collaborative culture and centralized structure hypothesis were not supported in this particular population. Also socialization conversion mode of knowledge process was found to behaving a negative relation with organization creativity in the banking environment of Pakistan.
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    Adjusting to the new normal, post-pandemic recovery challenges & its management through contemporary remedies in the air cargo industry of Pakistan
    (UMT,Lahore, 2023-12-05) Syed Muhammad Ali Raza
    This MS-level research project explores the complex terrain of air cargo management, aiming to comprehend and devise strategies through a dynamic capability framework for its adaptation in the face of the diverse problems presented by the worldwide pandemic and other influencing variables. The research used a qualitative approach, which entailed conducting in depth interviews with 10 top senior airline professionals managing over 16 airlines operating to and from 07 international airports in Pakistan. These industry experts were recommended to us by the PIFFA (Pakistan International Freight Forwarding Association). The interviews were transcribed with great attention to detail and then analyzed using NVIVO 14
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    An Analysis of Customer Loyalty, Customer Satisfaction with Service Quality and Advertising in the Telecom Sector of Pakistan.
    (UMT.Lahore, 2019) Bisma Asif
    This study aimed at analyzing the effect of service quality and advertising on customer loyalty through customer satisfaction in mobile telecom sector of Pakistan. Customer satisfaction is the factor which is considered as an upshot of better service quality and as a result it urges the customers to continue to use the services which create greater loyalty towards of same service provider. So customer satisfaction is taken as mediating variable in this study. Together with service quality, advertising is considered as another variable that influences the customer to use the services of specific service provider. 215 questionnaires were collected from current mobile users in Lahore, for this research study. Correlation and regression analysis were used to scrutinize the data. The result of the hypotheses testing signified that service quality and advertising has a positive impact on customer loyalty which is mediated by customer satisfaction. The findings of this research study is not only adding knowledge to expand the understanding of service quality and advertising in the field of mobile telecom sector, but also yielding a number of practical implications for mobile users. This study addresses some suggestions that can help mobile service providers in Pakistan to create loyalty in the customers.
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    An Empirical Analysis of the Relationship between High Performance Work Systems, Job Satisfaction and Employee Loyalty
    (UMT.Lahore, 2019-03) Muniba Atta
    Employee loyalty can be described as employees being devoted to the organization’s success and have faith in that working for this company is their best choice. The major aim of the research was to find out the mediating role of job satisfaction between High Performance Work Systems (HPWS) and employee loyalty in banking industry of Lahore, Pakistan. The researcher uses social exchange theory (SET) to support the relationship between high performance work systems and employee loyalty and job satisfaction. The researcher adopts quantitative research method and survey based study is used as a research strategy. The researcher uses a questionnaire as a research tool to collect the data for the research. The targeted population of the study are middle and upper level officers of the banking sector in Lahore, Pakistan. A sample size of 260 is selected and 260 questionnaires are circulated among the employees of different banks of Lahore, Pakistan. SPSS 21.0 is used to conduct the analysis of the data. The tests include descriptive analysis, reliability analysis, factor analysis, regression analysis and mediation analysis. After surveying the employees of the banks, the research shows the casual yet significant positive relationship between High Performance Work Systems (HPWS), employee loyalty and job satisfaction. Research helped banks to devise strategies to improve employee loyalty towards banks. Research also suggested that asking about employee’s opinion creates a sense of belonging towards the organization resulting in creation of Loyalty, employees should be engaged in job environment instead of just imposing orders on them they should be involved in the betterment of the organization.
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    An employee’s perception of fairness and extra-role job behaviors while understanding the role of embeddedness
    (UMT,Lahore, 2020) Rana Ali Hamid
    Using conservation of resource (COR) theory ambit, this study argue that organizational justice impacts employee extra-role job behaviors by embedding an employee in the organization. In order to study the aforementioned relationships, we have used a sample of 195 individuals working in various industries in Pakistan. Our results shows that organizational embeddedness intervenes the relationship among dimensions of organization justice and employee extra-role job behaviors. Furthermore, practical implication, suggestions and some areas for future researchers are also discussed.
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    Beneficiary Assessment Based Evaluation of SME Policy of Pakistan
    (UMT.Lahore, 2017) Ali Sadiq
    The study undertook first ever evaluation of SME Policy of Pakistan. The objective of study was to evaluate policy, with perspective of its beneficiaries, and draw lessons for further improvements. SME sector is bedrock of Pakistan’s economy. They contribute 40% to GDP and provide 78% non-agriculture jobs in far flung areas of the country. In 2007, first ever SME Policy was launched by the Government of Pakistan. The Policy furnished SME development vision, scope, objectives, thematic areas and principals for SME lead growth of Pakistan. Policy guidelines for thematic areas, including Access of Finance, SME Definition, Business Environment, Supporting HRD, Technology Up-Gradation and Marketing, and Entrepreneurship Development were laid down. The Policy also underscored importance of regular Monitoring and Evaluation, yet neither monitoring mechanism of policy has been established nor has any policy evaluation exercise been conducted so far. In this background, the present study undertook beneficiary based evaluation of SME Policy of Pakistan. It has been observed that often voices of beneficiaries are overlooked by bureaucracy and powerful institutions of state, such as State Bank of Pakistan. Beneficiary based evaluation is therefore considered one of the most important approaches for policy evaluation. For the present study, qualitative data were collected through in-depth interviews of representatives of 09 associations of high growth SME sectors. Data analysis was done through NVivo software for coding data, developing mind maps and project maps. The results include perspectives of beneficiaries about the relevance of policy content, achievement of its intended outcomes, impact of policy on SME growth and recommendations for improvements.
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    Business Plan for New Sub Campus of School of Professional Advancement
    (UMT.Lahore, 2016) Usman Qamar Khan; Fahad Ahmad Khan Khakwani; Ammad Anwar; Hassan Ali Khan; Tahir Riaz
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    CHALLENGE – HINDRANCE STRESS & EMPLOYEE ENGAGEMENT
    (UMT.Lahore, 2015) Sumaira Munir Butt
    The objective of this study is to identify the relationship between challenge hindrance model of stress and employee engagement. This research study also aims at identifying the role of psychological capital in challenge hindrance and employee engagement relationship.
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    Challenges in Adoption of Result- Based Management Approach
    (UMT.Lahore, 2016-08) Maria Tariq
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    Civilization and Organization Theory
    (UMT.Lahore, 2010) Naveed Yazdani
    Culture, nation state and society are generally employed in contextualizing organization theory. The construct civilization which transcends national, cultural and societal boundaries is not used in indigenization of organization theory. This thesis employs civilization as a theoretical construct to study and analyze organization theory of Western civilization. The analysis is undertaken by using discourse approach. Two parallel discourses, historical and organizational, are constructed for the Western civilization. The historical discourse presents the major thoughts and ideas of the civilization. The organizational discourse shows the impact of historical discourse on organization theory of the civilization. The historico-organizational discourse of civilization is used to construct the reflexive relation between civilization and organization theory. Three elements research model is used for conducting this study. The epistemology of constructionism and theoretical perspective of interpretivism is used to formulate discourses of the Western civilization. The discourse analyses are followed by a discussion on the reflexive relation between civilization and organization theory, grounding of civilization in the contemporary organizational theories, rational of positioning civilization as an organizational epistemology, concluding remarks, major future research implications and basic limitations of the study. A four-tiered conceptual framework is represented to posit civilization as an episteme for organization theory.
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    Coal resources supply, handling and management of power projects in salt range area, punjab
    (UMT, Lahore, 2019) Ayesha Umber
    The objective of the study and the research work is to understand a conceptual methodology and practical case study for the five major areas of Coal i.e. resource availability, mine ability, transportation, consumption and environmental effects & mitigation options in establishment of coal-fired power projects. The purpose is to convert the indigenous coal resources/potential particularly in the Salt Range, Punjab to the form that can be used for power generation through a scientific and professional slant of coal resource supply handling and management. Having gone through the existing coal resources authentic estimations, on-going traditional mining and the need of a structured sustainable demand/supply market, there appears to be no hitch in establishing a 50 MW coal power plant near Find Dadan Khan, District Jhelum (taken as a case study). The grey areas are mainly the mechanism of establishing the workable coal supplies through buying agreements and sale to the power producer. The role of a capable and viable entity in the form of a company is introduced which shall play a pivotal coordinated bridge role between the coal miners and power plant investor. A slight focus is also invited on the environmental impacts of coal transportation, consumption and emissions with mitigation proposals.
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    Combined Effect of Justice Perceptions and Gender on Employees’ Job Satisfaction and Performance
    (UMT.Lahore, 2018-08) Syeda Anam Imran
    The purpose of this research to see the relationship among justice, gender, job performance and job satisfaction in the different industries of Pakistan. Heterogeneous data was collected to generalize the results. This study also sought to observe the moderating effect of gender on the relationship between justice and job performance and job satisfaction. Relationships have checked with three dimensions of justice. Research design was explanatory. Study was cross sectional followed a sample of 200 using convenience based sampling. Findings showed that distributive, procedural and interaction justice positively predicts employee job satisfaction but no association was found among distributive and procedural justice with job performance. Results also revealed that moderation of gender has partially accepted with perception of procedural justice and job performance. This study highlights the importance of perception of justice for both the genders and helpful for the management while making policies regarding procedural justice.
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    Combined effects of Shared Leadership and firm’s Dynamic Capabilities on Team Performance and Team Innovative Behavior
    (UMT.Lahore, 2017) Syed Hassan Askari
    The research investigated the main effects of shared leadership model and firm’s dynamic capabilities in improving the possible team outcomes (e.g. team performance and team innovative behavior). Survey was conducted in textile and IT sector of Lahore, Pakistan and findings supported the proposed arguments and confirmed that shared leadership is an effective approach to improve team performance and team innovative behavior. Firm’s dynamic capabilities also found to have significant impact on team performance and team innovative behavior. Additionally, the study examined whether firm’s Dynamic capabilities play moderating role in improving the impact of shared leadership on team performance and team innovative behavior. Empirical findings confirmed moderating role of dynamic capabilities in the relationship of shared leadership and team performance. However, the study couldn’t find the moderating role of dynamic capabilities in relationship of shared leadership and team innovative behavior. After empirical findings and analysis, theoretical and practical implications are provided for academia and corporate sectors at the end.
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    CONSCIOUSNESS DIALECTICAL DEHUMANIZATION AND COMPACTION OF ORGANIZATIONAL IMAGES
    (UMT, Lahore, 2022-12-22) RABIA SHAHZAD
    This study has coined four metaphors to depict organizational dehumanize and oppressive dialect. The rationale is to compact Gareth Morgan’s eight organizational images inside four novel metaphors. Moreover modernism, interpretive and post modernism slants of organizational theory are attempted to link with proposed four metaphors. Consciousness dialectical development literature of Hegel; Karl Marx; Antonio Gramsci; Jurgen Habermas; Michel Foucault and Paulo Freire thesis is the matchless currency of our research. From Hegel to Freire conscious dialect is attached with Gareth Morgan’s metaphors first. Such amalgamation is then packed in metaphors of this study. The impetus of this theoretical research is to propose dialogical reflectivity revolution for such dehumanize and oppressive system. This research dispenses twin models in management and organizational literature to decolonize oppressed identity. Decolonization of consciousness banking accounts (DCBA) is the main model of this study, whereas components of naming the conscious model are packed inside DCBA layers. Both models are challenging yet necessary to overcome organizational dehumanize attributes.
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    Contextualizing the Nexus between Religion and Motivation Theory in Management Education
    (UMT, Lahore, 2022-06-24) Sehrish Rubab
    Despite the increasing tendency of people toward religion, conventional theories of motivation still lack religious factors to motivate people. This study seeks to explore the concept of religious motivation by highlighting the deficiency in mainstream motivation theory to cover people from all areas of life. The analysis of motivation theories is done in two steps. In the first step, all the theories of motivation from Robbins’ book of Organizational behavior, and in the second step theories of motivation from the leading journal of the concerned field were taken.
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    CUSTOMER SATISFACTION ANALYSIS OF METRO BUS SERVICE
    (UMT.Lahore, 2016) IRFAN RASHID FAROOQUI
    This thesis aimed to find if MBS meets customer expectations and deliver them satisfaction especially in contrast with the other Public Bus Service (PBS) operating in the city.