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Item Safety and reliability of public transport for women(UMT.Lahore, 2023) SHARAFAT ALIThis study aims to find the issue of safety and reliability of public transport for women and data is gathered via convenience sampling from travelers from Lahore. To make the research methodology for this review, the research onion strategy will be used by conducting interviews and surveys with women who travel on public transport. The purpose of this research is to understand whether or not public transport is generally safe to use for women and the factors which affect how likely they are to face verbal and physical harassment or even assault when using these services. The finding of this study females have faced issues of harassment and they are not know how of technology like helpline safety apps and online awareness. Therefore it is recommended that while governments and legislators have a high degree of responsibility when it comes to ensuring that women can travel safely on public transport, the companies which oversee these services have several responsibilities as well. The goals of public transportation should not be aimed at increasing profitability or competing with other modes of transportation but rather to ensure that the services they provide are safe for use by all segments of society. Keywords: Safety and Security of Public Transport, Frequency of Harassment Incidents in Public Transport, Utilization of Technological Solutions for the Improvement of Security, Impact of Efficient Reporting Systems.Item Impact assesment of the lahore orange line metro train project on customers, residents and society(UMT.Lahore, 2022) Muhammad Naeem; Adeel Khakan DarPublic service delivery is inadequate due to rapid urbanization and migration into Lahore, most notably in the area of public transit. The Lahore Orange Line Metro Train (LOLMT) is Pakistan's first project for light rail mass transit, and it was created to meet the city's expanding population needs. The current study is based on an ex-post evaluation and examines the several benefits of accessibility, passenger willingness to pay, and social inclusion. The analysis also makes a case for better accessibility by pointing out any gaps that might be a barrier for users or deter potential users. The primary objective of this study is to assess how satisfied customers are with their experiences in relation to their expectations. By examining data from surveys, interviews, and secondary sources, this research will assess how the Orange Train Project has affected these stakeholders. Analyzing the project's effects on cost savings, travel time, satisfaction with the transportation system, social and environmental implications, job creation, skill development, revenue production, sustainability, economic development, and social equality will be the main goal of the study. Policymakers, transportation planners, and stakeholders in infrastructure projects can all benefit from the study's findings by using them to inform their decisions. The users of the orange line services are our target demographic. An anonymous survey with a sample size of 114 users of this service is administered for this study, and of those, 150 replies are approved. Also employed is a 5-point Likert scale. The descriptive analysis is used to determine the percentage of replies, mean, and standard deviation as well as to determine the relationship between all the independent factors and the dependent variable. The Customer Satisfaction (CS), Residence (RA), and Society or Community (CO) variables are all shown in the correlation table. Overall, this study 6 focuses on conducting an impact assessment of the orange train project on customers, residents living near the train route, and the broader society. The objectives are to evaluate the effects of the project on customer satisfaction, assess the impact on residential areas, and analyze the broader societal implications. Keywords: Impact assessment, Test examining, Customer satisfaction,