Impact of Emotional Labor on Job Satisfaction; using Perceived  Organization Support as a moderator in the Higher education  Institutes of Punjab, Pakistan

dc.contributor.author	Sana Shahid
dc.date.accessioned	2025-08-07T05:35:46Z
dc.date.available	2025-08-07T05:35:46Z
dc.date.issued	2017
dc.description.abstract	Emotional labor has gained significant importance nowadays. Emotioanl labor has a direct impact on the job outcomes. This study aims to determine the impact of perceived organization support on the relationship between emotional labor and job satisafaction. Target respondents are the teachers and the sample of 320 has been taken to conduct this study. Perceived organization support may prove to be helpful in allievating the negative impact that occurs due to the consequences of emotional acting. Negative consequences of emotional labor includes job dissatisfaction, job burnout thus results negatively in terms of lower performance of the organization. Result suggests that perceived organization support strengthens the relationship of emotional labor strategies and job satisfaction and perceived organization support can be one of the variables that helps the company to improve the overall morale of the employees.
dc.identifier.uri	https://escholar.umt.edu.pk/handle/123456789/4560
dc.language.iso	en_US
dc.publisher	UMT.Lahore
dc.title	Impact of Emotional Labor on Job Satisfaction; using Perceived Organization Support as a moderator in the Higher education Institutes of Punjab, Pakistan
dc.type	Thesis

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