COMPARATIVE ANALYSIS OF PAKISTAN INTERNATIONAL AIRLINE AND QATAR AIRWAYS ON THE BASIS OF KEY PERFORMANCE INDICATORS
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Date
2019
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Publisher
UMT, Lahore
Abstract
The objective of this research is to compare the working performance indicators of Qatar Airways and Pakistan International Airline. The findings in the indicators of PIA and Qatar airways are analyzed and the reason for the stability of Qatar Airways are determined. The factors that are causing a good stability in Qatar Airways are enlightened. The research is based on empirical study of the two airlines which includes financial and operational aspects of both airline Qatar and PIA. The data of the research is gathered through interviews of top and middle management of both Qatar Airways and Pakistan International Airline and a hypothesis is developed for each. The Data is analyzed through pie charts and performance indicators applied to both the airlines. Financial and economic factors are taken into account for determining and comparing the performances of both airlines. This comparative analysis made an impact on better understanding the aviation industry of Pakistan and the airlines organizational and operational Performance. It is important that the model can be accessed through additional sample in the future. This research drives attention to the key factors on which PIA lags from Qatar airways and by looking at the factors in the key performance indicators in Qatar Airways what the airline can do and learn from those key factors.