Quality management & supply chain performance relationship: an empirical study

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dc.contributor.authorHaris Aslam
dc.date.accessioned2012-01-09T10:15:06Z
dc.date.available2012-01-09T10:15:06Z
dc.date.issued2011
dc.description.abstractThere is a dearth of empirical evidence related to the relationship between Quality management and its impact on performance in Pakistan. Current study was conducted with the purpose of identifying the critical quality practices and their relationship with the performance of pharmaceutical supply chains. A cross-sectional survey based approach was used for the study. Data were collected from the managers working in the functional areas of supply chain and quality in pharmaceutical manufacturing companies in Pakistan. Total 68 responses were received through an email survey. Factor Analysis was used to identify the critical quality practices and supply chain performance indicators in the pharmaceutical supply chains. Eight quality practices and four supply chain performance indicators were identified. Regression Analysis was employed to find out which quality practices impact the supply chain performance. The results show that quality practices such as management leadership, training, process management, supplier quality management, and quality data and reporting significantly impact the supply chain performance. The results of this research show that quality practices are still relevant to the modern organizations. Implications and future research directions have been discussed.
dc.description.abstractThere is a dearth of empirical evidence related to the relationship between Quality management and its impact on performance in Pakistan. Current study was conducted with the purpose of identifying the critical quality practices and their relationship with the performance of pharmaceutical supply chains. A cross-sectional survey based approach was used for the study. Data were collected from the managers working in the functional areas of supply chain and quality in pharmaceutical manufacturing companies in Pakistan. Total 68 responses were received through an email survey. Factor Analysis was used to identify the critical quality practices and supply chain performance indicators in the pharmaceutical supply chains. Eight quality practices and four supply chain performance indicators were identified. Regression Analysis was employed to find out which quality practices impact the supply chain performance. The results show that quality practices such as management leadership, training, process management, supplier quality management, and quality data and reporting significantly impact the supply chain performance. The results of this research show that quality practices are still relevant to the modern organizations. Implications and future research directions have been discussed.
dc.identifier.urihttps://escholar.umt.edu.pk/handle/123456789/373
dc.language.isoenen_US
dc.publisherUniversity of Management & Technologyen_US
dc.subjectQuality Managementen_US
dc.subjectSupply Chainen_US
dc.titleQuality management & supply chain performance relationship: an empirical studyen_US
dc.typeThesisen_US
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