Role of team (trust, ethics, alignment, & motivation) for successful implementation of supply chain management of retail store chains in Pakistan: a conceptual model
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Date
2011
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Abstract
Concept of supply chain management (SCM) is based upon the linking of different stake holders of the whole supply chain .The More Coordinated these entities are, the more effective and efficient supply chain would it be. Literature shows that the most important factor for higher coordination among different companies is trust. Starting from inter department trust within the organization it expands to outer boundaries of the organization. It becomes more critical for the success of a whole supply chain when it comes to establishing trust between different organizations. It is also empirically improved through literature that behavioral uncertainties and presence of socially ethical practices are the roots for presence /absence of trust between two companies .Now, if some organization wants to create a successful supply chain, it has to align itself with the goals of its chain members .For that a certain level of trust establishment is necessary ,which requires strong ethical grounds .As, in some cases it might require a huge change in the whole organization from administrative level to cultural level ,high level of motivation from the top management is required .In the absence of such motivation there are very few chances from the implementation of SCM in its true spirit .After a series of open ended interviews and detailed literature review ,this paper is an attempt to consolidate some soft areas with the combined name of TEAM ( TRUST,ETHICS,ALIGNMENT,and MOTIVATION ) which as a whole guide towards a successful implementation of SCM .
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SCM Ethics, Trust, Allignment, Top Management Motivation
Citation
Paper presented at 1st International Conference on Business Management, 5th – 6th January 2011, Lahore - Pakistan, 493-503.