Designing Recruitment and Selection Policy: A Diagnostic Study at Pharma Health Private Limited

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Date
2017
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Publisher
University of Management and Technology
Abstract
The term Human Resources Management is used to describe the relationship between an employer and the employee. It is a structure developed to manage people within an organization with the motive to achieve organizational objectives by using the employees in the most effective way. Recruitment and selection is a very costly expense and is a big challenge to most businesses. If the organization does not have human resource department, the employee’s grievances will not be solved. The direct costs of turnover include hiring new employees, training to the new employees, advertising and indirect costs refer to product/service quality, employee morale, satisfaction and organizational commitment. The purpose of this research is to find out the causes of ineffective recruitment and selection policy at Pharma Health Private Limited for not having human resource department. This study is based on action research. By doing this research, we intended to find the root causes that are crucial for Pharma Health Private Limited. In terms of having an effective recruitment and selection policy based on action research, four key steps were followed. We followed first two steps in our research that is diagnosis and planning action. In the diagnosis phase, we analyzed the problem and issues faced by doing internship in Pharma Health Private Limited. By conducting detailed interviews from managers of the company based on qualitative analysis, we planned the proposed recruitment and policy. This exploratory study employed cross-sectional design and Thematic Analysis was conducted using NVIVO 11 to diagnose the key issues exhibit by the company regarding current employed recruitment and selection process. We found “Recruitment and Selection” to be most integral in Pharma Health Private Limited. The main problem which we have identified in Pharma Health Private Limited is that there is no proper recruitment and selection policy, no proper SOP’s. There is absence of effective recruitment strategies. Then there is unequal employment opportunity for new hires. When it comes to equal employment opportunity there is a big ‘NO’. This is a gender biased company. The hiring in Pharma Health Private is done on the basis of references. This is such a hitch in the company. Parameters for hiring the employees need to be defined. On the basis of the details, managers of Pharma Health Private limited regarding problem occurring in recruitment and selection of capable employees, we proposed a detail action plan in terms of recruitment and selection policy.
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Supervised By: Ma’am Aleena Shuja
Keywords
Selection policy,Diagnosis phase, Recruitment and Selection,recruitment strategies
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