Impact of contractor’s employees satisfaction and consultant performance in the success of construction projects in lahore
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Date
2019
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UMT Lahore
Abstract
The construction industry of Pakistan is playing an important role in economic growth of country. Success of construction projects is generally evaluated on the basis of in time completion, within allocated cost, and achieving required quality standards. In this research I evaluated that relations between different factors with the success of construction industry projects. Like relation between consultant performance (Competency & Experience, Availability & Quality of Drawings, Cooperation of site staff, Verification of Bill and Issue & Dispute Avoidance) and project success & relation between Contractor’s Employees Satisfaction (Compensation & Reward, Career Development, Job Security & Workplace Environment) and project success in construction projects in Lahore area.
This research is based on the survey of 3 construction projects based on traditional procurement method to acquire the success feedback regarding performance of consultant and satisfaction of contractor employees in Lahore region. Which included IKAN Engineering Services Pvt ltd, DESCON Engineering & FABCON Engineering). In this research I used convenience sampling for data collection. From past literature review, the project success factors and their indicators are adopted.
In this study we collected data from 130 respondents from the above mentioned industries and applied different tests for the reliability and validity of instrument, after that used multiple regression analysis to evaluate the strength of relationships between above mentioned factors. Before apply multiple regression analysis, I also checked the all assumptions which is necessary for this operation.
Procedure the result got form the multiple regression analysis, it has clearly communicated that the impact of Cooperation of site staff, Availability & Quality Drawings and Verification of Bill & Issue in consultant performance on the project success of the construction projects in Lahore area is looking significant, as its beta value are percentage of 14.5%, 22.2%, 22.8% The impact of Career Development & Workplace Environment in Contractor’s Employees Satisfaction on the project success of the construction projects in Lahore area is also looking more significant, as its beta value are percentage of 27.6% & 14.4%.
The Others factors like Competency & Experience and Issue & Dispute Avoidance in consultant performance and Compensation & Reward and Job Security in contractor employees satisfaction has no significant impact on the on the project success .
The beta value are 0.072 & 0.081 and -0.024 & 0.079 accordingly. Which is showing very less ratio of impact on the project success.
Finally, the approach of this research is useful to the clients and engineering consulting firms for identifying and improving on their weak areas to enhance the quality of services for their contractors.