The role of intellectual capital and organizational innovation in organizaiton performance

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dc.contributor.authorSara Shafaqat
dc.date.accessioned2015-05-19T12:59:23Z
dc.date.available2015-05-19T12:59:23Z
dc.date.issued2014
dc.description.abstractIn present era, in all financial institutions banking sector is facing competitive and dynamic environment. Due to international competition, local banks are in focus to adjust their competitive positions to sustain their financial performance. The link of Intellectual Capital (IC) components studying in banking industry is why because the banking industry is one of the most knowledge-intensive industries as well as literature supports the arguments that Intellectual Capital (IC) generally elected as the critical resource in the value creation process. This study is empirical in nature and investigates three main objectives. What is the nature of relationship between components of intellectual capital and organizational performance? What is the role of innovation in the relationship between components of Intellectual capital and organization performance? Do all intellectual capital components have the same impact on innovativeness in the organization as well as its performance? Intellectual capital components are taken in this thesis is given by Bontis are human capital, customer/relational and structural capital in private commercial banks of Pakistan, the Bonits (1998) intellectual capital measurement items are working as to asses effectiveness of intellectual capital employed and its impact on organizational performance. The regression models and mediation procedure of Andrew F. Hayes are used to examine the relationship between IC and OP and mediating impact of organizational innovation between IC and OP. The research confirms the presence of Intellectual Capital impact in the performance of the Banking Industry in Pakistan as well as mediating impact of organizational innovation.en_US
dc.identifier.urihttps://escholar.umt.edu.pk/handle/123456789/1539
dc.publisherUniversity of Management and Technologyen_US
dc.subjectMSc Thesisen_US
dc.subjectOrganizational Innovationen_US
dc.subjectOrganizaiton Performanceen_US
dc.titleThe role of intellectual capital and organizational innovation in organizaiton performanceen_US
dc.title.alternativea case of commercial banks in Pakistanen_US
dc.typeThesisen_US
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