Browsing by Author "MOMIN KAMIL"

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    “A STUDY TO DETERMINE STANDARDIZATION OF SIGNS & SYMBOLS USED FOR PASSANGER at VARIOUS INTERNATIOAL AIRPORT”
    (UMT, Lahore, 2022) AMAD SAJID; MOMIN KAMIL; ZESHAN ARSHAD
    Signs and symbols at airports are important factors for the arriving and departing international passengers in all over the world. The passengers face difficulties in understanding the signs and symbols at the airports of different regions. The contracting states are not thinking through every aspect regarding the comfort of the passengers. As passenger are the backbone of the aviation. Almost 193 countries are contracting states with ICAO and have the same rules for aviation but their airports have different signs, symbols, vectors, language for guiding the passengers at the airports. The passengers who have short height and low vision also faces problems. It’s a human factor passenger will feel shy to ask someone for understating signs, symbols and language. The Airports and international civil aviation authority are not thinking about the problems. We compared a lot of ICAO airports in this research regarding their sings, symbols and language as well. Moreover, the measurement and solutions that ICAO have to adopt also discussed in this research. We have collected the data of airports from online sources. The main goal of this research is to find out the difference in the signs and symbols at airports of different regions of the subcontinent and countries all over the world and see how these factors impact the customer service and creates difficulties to the international passengers. In this research we had also found how ICAO can tackle these problems. We have some recommendations to ICAO about these highlighted issues.