Department of Operations & Supply Chain
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Operations & Supply Chain serves as the backbone of any business organization, be it a manufacturing facility or a service provider. It enables organizations to achieve their objectives through providing effective and efficient solutions to customer needs.
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Browsing Department of Operations & Supply Chain by Author "Ijaz Yusuf"
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Item Aligning the supply chains of educational institutes with business strategy(PIQC Institute of Quality, 2007) Asher Ramish; Ijaz YusufSchools that offer business subjects or arts in any part of the world either offer quality education leading to high expense or would opt for medium quality education and focusing more on getting economies of scales. Supply chain optimization of educational institutions is highly dependant on number of parameters which I refer to as drivers (e.g. no. of faculty, students, empowerment of faculty etc.), the intensity level of which needs to be gauged always. A common challenge is to not only highlighting those drivers and their inter-dependencies across the business framework of the institution but to seek the line of demarcation in the entire range (intensity) offered by that specific driver. That ONLY would be possible if business strategy is clearly defined. This Paper represents a model based on integration of various causal loop diagrams on selecting the intensity levels of each driver so as to chalk out an appropriate system model aligned and optimized. This model will direct or guide you to fine tune a specific driver to create synchronization and help align your supply chain network with business strategy. We find that by varying the intensity levels of one of the drivers may misalign your educational institution’s supply chain from business strategy and vice versa. An SD model is made formulating a spectrum of education quality, one extreme of which would be a cost effective education system and the other extreme is a high quality education system. The model encompasses all parametric and structural changes in the educational institution. This system model is a true picture of how the institution’s supply chain is aligned with the business strategy and is a useful guide for all managers and administrators of those educational institutions, the supply chain of which is portraying turmoil in contrary to the business strategy.Item Demand collaboration strategy of supply chain management improves the education quality of a business school(The cultural and Scientific Association, 2009) Asher Ramish; Ijaz YusufCollaborating demand in an industrial sector means moving downstream of the supply chain, coming closer to the customer or end user virtually, utilizing means to know the exact demand in real time and sharing the true demand as far as upstream of the supply chain, so that optimized supply chain output can be achieved in an end to end enterprise. All stakeholders of the supply chain should get enhanced benefits in terms of cost decrease, time and quality improvements etc., resulting in a win-win for everyone.In case of service industries though, it is tricky and complex to decode the high up aforementioned strategy, in particular when it comes to an education institution, like a business school, offering business administration degrees in the town. Who would be the customer or an end user? What would be the demand? Where lies the upstream of the supply chain of a business school? Who is going to formulate the upstream part of the supply chain? All of these are queries that are answered in this formal research paper. The paper concludes that the interpretation of demand in a business school would be its education quality and total package skill set that a business school visions to inject in a student. Students would then become the direct customers of the business school. This is not as simple as it looks like. Here some of the stakeholders would add into the supply chain of a business school and would then determine the true demand of the service that is required. These stakeholders would be parents, industry employers and society in addition to students. All of the four stakeholders have to get the advantage from the knowledge, learning and a complete skill set infused to the students. Approaching closer to the aforesaid stakeholders and sharing the outcomes with the faculty and top management, can best balance the supply with demand in case of a business school.Item Dynamics of quality auditing for system improvement: The case of pakistani industries(University of Management and Technology, 2008) Ijaz YusufItem Framework of reverse logistics: the case of pakistani industries(2012) Ijaz YusufBy products and waste materials are the parts of every manufacturing activity. These wastes can be a valuable input for various industry processes if handled properly and can cause the environmental damage if handled unprofessionally. It is usually assumed that supply based approach to recycling can disrupt the market equilibrium whose beauty reside on the well known demand and supply principle. Recycling industry is totally depends upon supply based approach because no one can predict the returns in a originating from different streams. Reverse logistics are the valuable input for the recyclers. This paper presents the framework of reverse logistics optimizing the stakeholders’ gain, social gain, economic gain and environmental gain. It identifies the roadblocks that prevail in recycling industry and describes various types of returns and wastes. This paper not only highlights the recycling activities but as well shares the best practices for effective implementation.Item Impact of integrated quality improvement teams in supply chain manufacturing (scm)(The cultural and Scientific Association, 2009) Ijaz Yusuf; Asher RamishImpact of Integrated Quality Improvement Teams in Supply Chain Manufacturing (SCM) is a forgotten dimension. Key actors of Supply Chain manufacturing usually operate the Quality Improvement Teams in isolation. Working in isolation, they loose the insight of the problem and its long term impact is missed among the downstream and upstream departments of the Manufacturing Unit. Integrated Quality Improvement Teams working on the common theme not only can affect the operations of key actors of SCM but as well create a bottom line impact while improving the processes. This paper depicts the application model of Integrated Quality Improvement Teams in Supply Chain manufacturing and its impact to enhance the productivity in the key actors of Supply Chain Manufacturing. Quality Circles, Kaizen Groups, Quality Improvement Teams usually take the projects which are distinct in nature. Usually two circles or teams work as a disjoint sets working in their own domains. Integration of the Quality Improvement teams in different upstream and downstream departments of SCM is usually ignored in production environment and makes difficult to understand the underlying causes of the symptoms that create impact on the company profit. This application model portrays the power of integration of Quality Improvement Teams in supply chain manufacturing. Consequently, finger pointing is totally eliminated while addressing the complex inter-related issues among the key actors of supply chain manufacturing. It is hoped that this model will not only highlight the importance of team dynamics but as well improve the decision making process for value chain sustainability.Item Reverse logistics(Pakistan Academy of Sciences, 2013) Ijaz Yusuf; Abdul RaoufThis paper presents framework of reverse logistics optimizing the stakeholders’ gain, social gain, economic gain and environmental gain. It identifies the roadblocks that prevail in recycling industry and describes various types of returns and wastes. Framework of the reverse logistics is evolved on the basis of actual happening of the items shown in table 1-4 disposed off from industries shown in table 6. The rejected items require environmental disposal passing through the different phases described in flow of operational framework. An operational framework of reverse logistics is developed studying fifty organizations.. In addition three best practices of reverse logistics are proposed by consolidating the experiential information and rich hands on industrial experience in supply chain and reverse logistics area. The research has proposed the Social, Stakeholder, Economic & Environmental (SSEE) sustained gain model optimizing the benefits of stakeholders and highlights the variety of waste and its operational methodology in Pakistani industry. The proposed framework does not include the hospital waste, radioactive waste, hazardous materials waste, municipal waste, agricultural waste and cold chain waste like meat, milk, etc.The operational framework is existing way of doing that takes the waste materials from point of origin to the point of recycling. A better understanding of this framework may help researchers and front line managers to develop better, more accurate models for effective and sustainable utilization of waste materials, benefiting organizations and society by simultaneously enhancing the cost effectiveness and improving environmental awareness. The paper provides an operational framework of reverse logistics and 2S2E sustained gain model. Specific applications are examined through empirical research.Item South asian quality system (saqs): Model for management school(Quality and Productivity Society of Pakistan, 2010) Ijaz YusufItem System dynamics: an effective tool for organizational analysis and prediction(2008) Seema Arif; Ijaz YusufWe are living in a complex world, and where education and interest have created wide differences among individuals; they have also taught us to appreciate diversity as a lively attribute of life. In order to recognize diversity and recognize individual perception, and interpretation of various phenomena of life and the knowledge of different people about it, qualitative research is conducted and is becoming popular each day. The researchers and scientists keep devising new instruments and methodologies for enquiry, which are rational, holistic and solve real life problems. The problems in organizations are not smooth and patterned like those in natural science and do not conduct themselves in a predictable way. Thus, logical positivism and reductionism often fails when we deal with complex problems in organizational perspective, especially involving human decision making. Massachusetts Institute of Technology, USA has developed a special research methodology to address complex problems of the systems called ‘System Dynamics’. The methodology involves The methodology involves, (1) identifying a problem, (2) developing a dynamic hypothesis explaining the cause of the problem, (3) building a computer simulation model of the system at the root of the problem, (4) testing the model to be certain that it reproduces the behavior seen in the real world, and (5) devising and testing in the model alternative policies that alleviate the problem, and (6) implementing this solution. However, we have focused more upon first three keeping in view the constraints of space and time. The paper is conceptual, divided into 4 segments. 1st discusses systems approach in organizational studies; the 2nd explores connection between systems approach and qualitative research; the 3rd identifies the similarities between qualitative methodologies and those used by system dynamics and lastly the paper shortly describes the system dynamics inquiry process. Some sample models are also attached as annexure.