2024

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Browsing 2024 by Author "Javaria Yaqoob"

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    Toxic workplace environment, work stress, job insecurity, employee performance and turnover intentions among banking employees
    (UMT Lahore, 2024) Javaria Yaqoob
    The banking industry, a cornerstone of the global financial system, faces challenges from toxic workplace environments (TWE), characterized by abusive leadership, interpersonal conflict, and a lack of support. This study examines the relationships between TWE, work stress (WS), job insecurity (JI), employee performance (EP), and turnover intentions (TI) among banking employees. A quantitative, cross-sectional research design was utilized. The data was collected from the 19 branches of Meezan Bank Lahore. The purposive convenience sampling technique was used to gather responses from the 190 banking employees. Structured questionnaires measured key variables, and statistical analysis, including regression and mediation analysis, was conducted to test hypotheses. Findings reveal that TWE significantly influences TI, particularly when WS levels are high, while JI, though impactful, does not moderate this relationship. EP mediates the relationship between TWE and TI, indicating that high-performing employees are more susceptible to workplace toxicity, underscoring its practical implications for retention strategies. Future research should employ longitudinal or mixed-method designs to establish causal relationships between TWE, WS, JI, EP, and TI. Investigating moderators like organizational support or resilience and comparing TWE’s impact across industries can offer broader insights into sector specific dynamics.