2021

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Browsing 2021 by Author "Roshan Zameer"

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    Impact of stakeholder engagement and stakeholder communication on trust in a project:
    (UMT Lahore, 2021) Roshan Zameer
    In the current era where the diverse nature of fast-track projects with limited budgets are ongoing, Stakeholder Management considered one of the critical success factors of the project. Among the reasons that affect project goals, trust of stakeholders impacts the most. Identification of stakeholder, involvement, communication and engagement are major elements of Stakeholder Management. This study applies stakeholder theory which is one of the knowledge areas in project management to examine the influence of stakeholder engagement and stakeholder communication on trust of stakeholders in a project with moderating role of project manager. This study also bridges that gap in literature by examining the role of project manager as moderator. Stakeholder Management is a prime concern on projects and success of the project is mainly dependent on trust of stakeholders on the project. Data was gathered from key stakeholders working on project-based organizations. After that, data analysed for linear moderation by using SPSS v.23 Hayes process macro v 3.5. The results of this study shows that there is a strong positive impact of stakeholder communication on trust in a project as well as stakeholder engagement positively influences the trust of stakeholders in the project. The results also show that the role of project manager is having direct impact on trust but it has no moderating effect on relation of stakeholder communication and stakeholder engagement on trust in a project. For future researchers, it is suggested that the role of project manager should be analysed as mediator variable.