Department of Operations & Supply Chain

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https://escholar.umt.edu.pk/handle/123456789/412

Operations & Supply Chain serves as the backbone of any business organization, be it a manufacturing facility or a service provider. It enables organizations to achieve their objectives through providing effective and efficient solutions to customer needs.

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Browsing Department of Operations & Supply Chain by Author "Javaid Iqbal"

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    Impact of supply chain management practices on organizational performance
    (University of Management and Technology Lahore, 2017) Javaid Iqbal
    With increase in globalization, competition in the local markets has also increased significantly, therefore, companies cannot remain competitive through production of quality products or services only rather they need to implement such policies and supply chain practices that could distinguish them from the other peers or give them competitive advantage in the market. The main purpose of this study is to identify the impact of supply chain practices over the performance of the supply chain partners including retailers, distributors and manufacturers in the pharmaceutical industry of Pakistan. The study has been conducted to evaluate the impact of supply chain practices like supplier's relationship, customer relationship, quality of information sharing and information sharing over the supply chain partners. The quantitative information for the execution of this study has been collected through establishment of self-administered questionnaires, which was used through both the interactive and non-interactive channels for collection of required information. A Sample of 150 major manufacturing organizations along with all the major retailers having more than three branches in Pakistanand major distributors was selected among which 121 responses were obtained. Before proceeding towards the detailed research, pilot study was conducted. Data was analyzed through cross-sectional research approach and quantitative methodology was followed for utilization of both the primary and secondary data. The study concluded that the supply chain practices like customer relationship and quality of information sharing has significant impact over the performance of a single supply chain partner only, i.e. manufacturers, while the other two supply chain practices, i.e. supplier's relationship and information sharing shows no affect over the performance of manufacturing organization. However, the all the four supply chain practices showed no effect over the performances of the other two supply chain partners, i.e. distributor and retailers.