User’s behavior evaluation by comparing conventional ERP and simulation based learning techniques
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Date
2018
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UMT, Lahore
Abstract
Enterprise Resource Planning is a software based tool used by enterprises and large organization, to complete their business work flow in combination with integrating information and business process. Around the globe different large-scale organizations are using ERP systems whereas there is rapid adaptation of multiple mid-size organizations of moving towards ERP systems. While implementationof ERP system; the most challenging portion is its training.An organization devoted huge amount of their budget for ERP trainings. Different techniques of ERP training have been used by the experts to help the users to understand the system in an efficient manner. The Conventional based ERP training technique generally named as tool based training enabling usersto work on the tool directly whereas Simulation based training states the simulation based experience. In this paper authors propose both tool-based and simulation based techniques to determine users behavior including performance expectancy ,attitude towards ERP system and learning experience while using the system. By doing this comparative analysis will be determine that help the trainers to train the users within an organization so that they can understand the system in an efficient manner.