HUMAN CAPITAL AND ORGANIZATIONAL CITIZENSHIP BEHAVIOUR
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Date
2023
Authors
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Journal ISSN
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Publisher
UMT,Lahore
Abstract
In the mid-20th century, production was driven by physical capital, land, labour, and their
management. However, explaining the manufacturing sector growth using these factors
became challenging. In the 21st century, the concept of capital expended to include financial,
organizational, intellectual, and human capital. What is largely missing in the prior studies is
the importance of human capital, the impact of leader secure-base support in building
psychological empowerment and organizational citizenship behaviour of employees. Drawing
on HC and PE theoretical framework, this study proposed five hypotheses to analyse the
relationship between human capital, leader secure-base support, psychological empowerment,
and organizational citizenship behaviour. This study empirically tests the relationship among
the stated variables. Utilizing an administrative survey questionnaire, data has been collected
from employees across top-level, mid-level, and lower-level management comprising 275
respondents. Collected data is analyzed by using the latest version of the statistical tool SPSS,
Sobel Test and Process Macros by Hayes. The results of the study provide insights how leader
support enhances the connection between human capital and organizational citizenship
behavior, while also highlighting the mediating role of psychological empowerment as a
mechanism through which human capital influences OCB. The study outcomes also offer
several practical and theoretical implications for the manufacturing sector of Lahore region, by
using which companies not only can achieve their business goals effectively but may also
provide a better work environment for employees.