Sources & Level of Work Stress
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Date
2011
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Journal ISSN
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Publisher
UMT.Lahore
Abstract
This thesis aims to provide an insight of the sources and level of work stress present in the
business organizations operating in Lahore, a metropolitan city of Pakistan. Differences among
demographic groups in work stress experiences are also investigated. Individuals from
management positions participated in this study. Data is collected from private sector
organizations by using survey method. Six factors namely role ambiguity, role conflict,
quantitative role overload, qualitative role overload, career development, and responsibility for
others as identified by literature as potential sources of work stress are taken for this study.
Gender, age, experience, and education are taken as demographic variables to identify the
differences among individuals in level and sources of works stress. All the variables in
instrument score high on reliability tests. Results reveal that 87% of the employees have
experienced moderate to high level of work stress because of the mentioned stressors. In general,
all the factors used in this study cause employees above average level of work stress. However,
events related to responsibility for others and career development, are found as the most stressful
factors. Whereas role ambiguity is found to cause the least amount of work stress. Significant
differences in level of work stress against different sources of work stress are also found across
gender, length of experience, and age.