Impact of Emotional Labor on Job Satisfaction
| dc.contributor.author | Sana Shahid | |
| dc.date.accessioned | 2018-04-09T09:46:49Z | |
| dc.date.available | 2018-04-09T09:46:49Z | |
| dc.date.issued | 2017 | |
| dc.description | Supervised by: Dr.Atif Hassan | en_US |
| dc.description.abstract | Emotional labor has gained significant importance nowadays. Emotioanl labor has a direct impact on the job outcomes. This study aims to determine the impact of perceived organization support on the relationship between emotional labor and job satisafaction. Target respondents are the teachers and the sample of 320 has been taken to conduct this study. Perceived organization support may prove to be helpful in allievating the negative impact that occurs due to the consequences of emotional acting. Negative consequences of emotional labor includes job dissatisfaction, job burnout thus results negatively in terms of lower performance of the organization. Result suggests that perceived organization support strengthens the relationship of emotional labor strategies and job satisfaction and perceived organization support can be one of the variables that helps the company to improve the overall morale of the employees | en_US |
| dc.identifier.uri | https://escholar.umt.edu.pk/handle/123456789/2939 | |
| dc.language.iso | en | en_US |
| dc.publisher | University of Management and Technolog | en_US |
| dc.subject | Emotional labor and job satisafaction | en_US |
| dc.subject | Perceived organization support | en_US |
| dc.subject | MS thesis | en_US |
| dc.title | Impact of Emotional Labor on Job Satisfaction | en_US |
| dc.title | Impact of emotional labor on job satisfaction | en_us |
| dc.title.alternative | using Perceived Organization Support as a moderator in the Higher education Institutes of Punjab, Pakistan | en_US |
| dc.type | Thesis | en_US |
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