Knowledge sharing culture of software houses and software project complexity: the mediating role of social interaction
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Date
2019
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Publisher
UMT.Lahore
Abstract
In the modem IT world, more and more IT projects are done by global teams. The primary aim of
these companies is reduced cost and reduced the risk and complexity factors. Outsource projects
has many benefits e.g. reduced cost, talented resources, standardized processes etc but it also
includes lots of challenges e.g. communication, coordination, trust, cultural and knowledge
transfer issues. These challenges not only affect the development process but also affect the overall
project execution and hence tliese issues are leading to project complexity.
This paper investigates how Knowledge Sharing Culture of Software Houses and Software Project
Complexity: The Mediating Role of Social Interaction. We analyze data from more than 25
software house and 265 IT professionals from 18 Pakistan IT firms through the lens of Knowledge
sharing or creation theory, social interaction and project complexity theory. Our analysis suggests
that literature or researchers mostly base on the teclinical parts or factors and social factors are
unnoticed or hardly pointed to mitigate project failure and complexity So This study contributes
to the research by providing an analysis of the elements of social interaction and how they
contribute to better outcomes the project complexity in the software house with the help of social
interaction with tlie presence of knowledge sharing culture software house. For practice, we offer
an assessment instmment for improving social interaction in software development project