Impact of High Performance Work System on Emotional Exhaustion
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Date
2020
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UMT.Lahore
Abstract
This study investigates the effect of a High-performance work system on emotional exhaustion mediating role of job demand and moderating role of perceived organizational support in SMEs. Prior studies has been discussed the positive side of the High performance work system, but in this research the researcher highlight the negative side of the High performance work system. Literature shows that, and empirically tested High performance work system enhance emotional exhaustion as well as job demand but the lack of studies of perceived organizational support as a moderate or mitigate the relation of High performance of work syste. JD-R model used as a theoretical foundation in this research. Our result showed that the High performance work system directly positive and significant impact on emotional exhaustion but indirectly negatively correlated, and perceived organization support significant but negatively moderate in this mechnism. Results shows that perceived organization support buffering the relationship between variables this is significant sign of this research. JD-R model also explain when job demand high some resources are positively role play in the behaviour of the employees and employees motivated rather than frustrated. Second Direct relationship is significant but Indirect relation is insignificacnt it means high through high performance work system through job demand its not the actual cause of emotional exhaustion, employee take high performance work system as positive oriented. Our findings extend the research on the Negative side of the high-performance work system as well as those organization that adopts a high performance work system understand one of the key elements for high performance. The cross-sectional approach used in this research. Through convenience sampling technique collects data from 211 employees of a service sector and manufacturing sector. Regression analysis revealed a direct effect of a High-performance work system and on employee emotional exhaustion, and use the macro process for indirect relation and investigating the effect of Perceived organization support.