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Browsing MS by Author "Amna Shahbaz"

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    Personality, supervisor incivility, work family enrichment and mental health problems in sales women
    (UMT Lahore, 2024-06-04) Amna Shahbaz
    The aim of the current study was to develop an indigenous scale on supervisor incivility & to find out the relationship between personality, supervisor incivility, work family enrichment & mental health problems in the population of sales women and to investigate the predictor of mental health problems among sales women. It consisted of two studies, study 1 was related to the development of supervisor incivility scale (SIS), the exploratory factor analysis was conducted through which 3 factors i.e., humiliation, controlling behavior & lack of recognition were identified and 31 items were retained. Study 2 was the main study in which hypothesis testing was done. The sample comprised of 150 sales women recruited via purposive sampling strategy with an age range of 18 to 35 years from different malls and outlets in Lahore city. The measuring tools used for obtaining data were the Demographic Questionnaire, Big Five Personality Inventory, Supervisor Incivility scale, Work-Family Enrichment Scale & Depression Anxiety Stress Scale-21. The outcome of the main study indicated that neuroticism had a significant positive relationship with stress, anxiety and depression; supervisor incivility had a significant positive relationship with anxiety and; work-family enrichment had a non-significant relationship with stress, anxiety and depression. Moreover, neuroticism and supervisor incivility were found to be significant predictors of mental health problems in sales women.