Complaint management system
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Date
2015
Authors
Journal Title
Journal ISSN
Volume Title
Publisher
UNIVERSITY OF MANAGEMENT AND TECHNOLOGY
Abstract
Now day's the companies that provides best after sale services to their customers are
increasing their businesses rapidly due to their good after sale service. Customer's values a lot
to after sale services. To increase the reputation of a company the quality of companies after
sale service matters a lot. Customers, while comparing the competitors companies products
gives much importance to their after sale services and ratio of complaints of each company
product at buying time. To keep in mind the importance of customer complaints for the
companies we have designed a website that will help companies to manage and resolve the
customer complaints as soon as possible.
Description
Supervised by: Muhammad Asif Subhani
Keywords
BS Thesis, Customer complaints, customer complaints website, Company's complaint service