AMAN SABIR2025-12-102025-12-102022https://escholar.umt.edu.pk/handle/123456789/15808The aim of the study was to investigate relationship between secondary students’ engagement and satisfaction in online learning. The research also aimed to investigate the mediating role of E-service quality. The study was quantitative in nature and correlational by method. The researcher used multi sampling technique first was convenient sampling to select two Tehsils, then purposively selected the 10 private secondary schools which have adopted online teaching. The sample size was 300 private secondary school students. The researcher used student engagement scale, Online Course Satisfaction Scale and EQUAL Scale. The study showed significant positive correlation between students’ engagement and satisfaction level. Further, the results showed that E-service quality was major predictor of the relationship of students’ engagement and satisfaction. All schools may implement and offer best E-service to students.en-USStudents engagement and satisfaction in online learning: the mediating role of e-service qualityThesis