Safdar IjazQayyum, RohailSafi Ur Rehman2017-11-092017-11-092016https://escholar.umt.edu.pk/handle/123456789/2215Supervised by:Miss Tayaba AnjumThis management system is a web based project which is developed in PHP. It is used to manage the customer's complains online. In this OCMS user can login himself and also can create complains and user can also view complain details and can check out the status of his/her complains. In this system there are totally three modules, one admin module and one for engineer and third module for customers.enWeb based projectResolve the issueBS ThesisOnline complaint management systemOnline complaint management systemThesis