Noor UL HudaAdbul RehmanAbdul Wahab2015-03-102015-03-102014https://escholar.umt.edu.pk/handle/123456789/1460This chapter provides an orientation to QFD.It starts with a brief “management”overview.it then provides a chronology of events that led to the current state of QFD in the united state. Finally, the chapter discusses some of the ways QFD is being used today, to provide a sense of the applicability and flexibility of the process.enBS ThesisQFDDesignThesis