2025-12-102025-12-102022https://escholar.umt.edu.pk/handle/123456789/15812By improving productivity, patient care, and data management, hospital information systems (HIS) play a crucial role in contemporary healthcare. However, its effective implementation continues to be a difficult task, especially in environments with limited resources like Punjab Public Hospitals. The critical success factors (CSFs) affecting the implementation of HIS in Punjab's healthcare system are examined in this research. The study takes a holistic stance by taking into account many factors. It assesses the varied workforce engaged in the deployment of the HIS, emphasizing the key role played by the IT employees. It also looks at the depth of expertise among healthcare workers, highlighting the existence of seasoned personnel who may have an impact on the effectiveness of HIS implementation. Healthcare professionals are noticeably aware of HIS, according to survey responses from 142 participants, underlining its significance for system success. However, considerable barriers such as a lack of technical competence, poor training, personnel reluctance, and financial limitations prevent successful HIS deployment. These difficulties highlight how crucial it is to approach CSFs intelligently. The research also evaluates hospitals' staffing practices and the preparedness of their technological infrastructure, offering insights into the significance of these factors for the effectiveness of HIS implementation. This study offers important new insights into the complex CSFs and how they interact, which advances knowledge of HIS deployment in the particular context of Punjab Public Hospitals. It has ramifications for those working in policy, healthcare administration, and IT who want to improve the efficiency of healthcare information systems in comparable environments.en-USThesis