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Aftersales management creating a successful aftersales strategy to reduce costs, improve customer service and increase sales Brock, David by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: London,UK: Kogan Page, 2010
Availability: Not available: UMT Main Campus: Checked out (1).
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Predictive HR analytics : mastering the HR metric / Martin R. Edwards and Kirsten Edwards by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: London : Kogan Page, 2016
Availability: Items available for loan: UMT Main Campus (1)Call number: 658.30015195 EDW-P.
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