TY - BOOK AU - Saad Shahid, Hafiz Muhammad TI - Improving the bottom line and customer satisfaction in educational institute by DMAIC process [BS in Industrial Engineering] U1 - TP 670.0685 PY - 2017/// CY - Lahore PB - UMT. SE. Department of Industrial Engineering KW - Department of Industrial Engineering N1 - Report presented in partial requirement for BS degree in Industrial Engineering Advisor : Dr. Ali Ahmed ER -