TY  - BOOK
AU  - Naterop, Bertha J.
AU  - Weis, Erich., (Haberfellner, Eva)
TI  - Business letters for all
SN  - 0-19-580232-2
U1  -  808.06665 
PY  - 1991///
CY  - Oxford,USA
PB  - Oxford University Press
ER  -