Effect of emotional labor on customer satisfaction- the study of moderators in hotel industry of Pakistan [MS program] [+CD] Kamran Ghaffar

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TextPublication details: Lahore : UMT, School of Business & Economics, 2016Description: 90 p. CDSubject(s):

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Theses and Term Papers

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Current library	Call number	Status	Date due	Barcode
UMT Main Campus	TP 658.8342 KAM-E (Browse shelf(Opens below))	Not for loan		102599

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Previous	TP 658.827677 AAM-A Applying brand value co-creation framework to textile retail industry :	TP 658.8342 ASI-R The role of social media videos in tourist's destination selection [MS Marketing] :	TP 658.8342 AYE-E The effect of customer behavior on frontline employee's engagement [MS Marketing] :	TP 658.8342 KAM-E Effect of emotional labor on customer satisfaction- the study of moderators in hotel industry of Pakistan [MS program] [+CD]	TP 658.8342 MAH-S Study on brand shift by consumers of selected consumer products [MBA programme]	TP 658.8342 SUM-R Role of emotions in shopping behaviors for automobile industry :	TP 658.8343 AQS-E An empirical analysis of strategic marketing contents' impact on customer brand engagement of generation Y and generation Z [ Ph.D. Management] /	Next

Report presented in partial requirement for MS degree
Advisor: Dr. Haroon Rasheed

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