The Loyalty effect : The hidden force behind growth, profits Reichheld, Frederick F.
Material type: TextPublication details: Boston,USA: Harvard Business School, 1996Description: 323 pISBN:- 0-87584-448-0
- 658.4 REI-I
Current library | Call number | Status | Date due | Barcode | |
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UMT Main Campus | 658.4 REI-I (Browse shelf(Opens below)) | Available | 6194 |
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658.4 RAO-M Managers who make a difference | 658.4 REE-S The skills of management | 658.4 REI-B Behavior in organization | 658.4 REI-I The Loyalty effect : The hidden force behind growth, profits | 658.4 REI-L The loyalty effect: | 658.4 RIC-S Study guide for organizational behavior | 658.4 RIL-O Organisations and behaviour |
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