The loyalty effect: the hidden force behind growth, profits, and lasting value Frederick f. Reichheld
Material type:
TextPublication details: Boston,USA: Harvard Business School, 1996Description: 323 pISBN: - 0-87584-448-0
- 658.4 REI-L
Books
| Current library | Call number | Status | Date due | Barcode | |
|---|---|---|---|---|---|
| UMT Main Campus | 658.4 REI-L (Browse shelf(Opens below)) | Available | 26243 |
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| 658.4 REE-S The skills of management | 658.4 REI-B Behavior in organization | 658.4 REI-I The Loyalty effect : The hidden force behind growth, profits | 658.4 REI-L The loyalty effect: | 658.4 RIC-S Study guide for organizational behavior | 658.4 RIL-O Organisations and behaviour | 658.4 ROB-E Essentials of organizational behavior |
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